Field Installation Technician

Ronco Communications & Electronics, Inc.; Lancaster (Lancaster County); On-site; USD 48,000 - 68,000; Full time

Job summary

Ronco is seeking a Field Installation Technician to install, support, maintain, and troubleshoot electronic communications systems in the Lancaster, Pennsylvania market. You will perform various technical duties supporting education and healthcare communications.

In this role, you will install and troubleshoot systems, coordinate cabling, and provide customer training while maintaining documentation and pursuing required certifications. On-site work with some remote coordination is expected.

Qualifications

• Minimum 2 years of related low-voltage work experience.
• Ability to read schematics and interpret signal flow through circuits.
• Functional understanding of IT-related technologies.
• Experience using basic hand tools and multimeters.
• Ability to read and interpret blueprints.
• Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Computer skills to include MS Office, file management, spreadsheets, and presentations.

Responsibilities

• Perform and coordinate changes in programming, troubleshooting, and maintenance of systems.
• Complete assigned project tasks and documentation in a timely manner.
• Terminate cabling at the head end rack and field locations.
• Attend/conduct project meetings and assist with scheduling and installation.
• Communicate project progress/changes to customers and staff.
• Assist in coordinating shipping of project equipment.
• Provide training to customers on operation and maintenance of systems.
• Attend job-related training and pursue certifications as needed.

Skills

Low-voltage installation

Schematics reading

Blueprint interpretation

IT fundamentals

Microsoft 365

Tool handling

Documentation

Communication skills

Teamwork

Customer service mindset

Reliability / punctuality

Policy adherence

Tools

Multi-meter

Hand tools

Microsoft 365

Job description

Our people are our competitive advantage.

In return for your commitment and valuable contributions, we offer a friendly working atmosphere, competitive compensation, and benefits. Our benefit options include Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, Nine (9) Paid Holidays, Sick Pay, and Paid Time Off. In addition, we provide on-the-job training and terrific opportunities for advancement.

WE ARE PROUD TO SAY, OUR EMPLOYEES LIKE WORKING HERE!

RONCO

Open Positions

Position:Field Installation Technician

Location: Lancaster, PA

Job Id:508-2618

# of Openings:1

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.

We are seeking a highly motivated Field Installation Technician in our Lancaster, Pennsylvania market to perform various technical duties in support of education and healthcare communications systems. In this role, you will be responsible for installing, supporting, maintaining, and troubleshooting electronic communications systems.

Accountabilities:

• Perform and coordinate changes in programming, troubleshooting, and maintenance of systems.
• Complete assigned project tasks and associated documentation in a timely manner.
• Terminate cabling at the head end rack and other field locations.
• Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation.
• Communicate project progress/changes to customers, the Company, and technical staff.
• Assist in coordinating the shipping of project equipment.
• Provide training to customers or end-user personnel on the operation and maintenance of systems.
• Attend job-related training, as offered by the Company as well as self-driven learning efforts.
• Acquire technical certifications as needed for the job.

Requirements for Success:

• Minimum of 2 years of related low-voltage work experience.
• Ability to read schematics and interpret signal flow through circuits.
• Functional understanding of IT-related technologies.
• Experience using basic hand tools and multi-meters.
• Ability to read and interpret blueprints.
• Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
• Excellent written and verbal communication skills to effectively express ideas and information.
• Ability to thrive both independently and in a team environment.
• A high level of commitment to customer satisfaction.
• Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
• Ability to follow policies, processes and procedures.
• Effective use of Microsoft 365 suite of products.
• Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
• Maintain industry-recognized technology credential(s).
• Maintain a clean driving record.

What We Do and Who We Are:

Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do.

Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.

Why Choose Us:

In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion.

Long Tenured:

Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun.

Vendor Credentialing:

This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Drug Free Workplace:

Ronco is a drug-free workplace. Employment is subject to passing a drug test.

Equal Opportunity Employer:

Ronco is an Equal Opportunity Employer.

Partnered with a leading corporate wellness company, we offer our employees a variety of health and wellness initiatives. Take advantage of e-learning mental wellness modules, fitness challenges like High-Stepper Club and Biggest Loser Challenge groups, and our Tadasana Tuesdays where an instructor virtually leads the organization through stretching exercises - just to name a few of the most popular programs.

Our employee recognition program is an important part of our company culture. Not only does recognition promote growth and foster further success, but it also leads to higher levels of productivity, satisfaction, and overall motivation. Earn points for milestones in your career like anniversaries and shoutouts awarded by managers. Cash in your points for electronics, housewares, jewelry, events & experiences etc.

Dog Friendly Workplace

We believe that well-behaved dogs in our offices can foster an engaged and friendly workplace and positively influence our work. They create a fun, happy environment by encouraging co-workers' interactions, reducing stress, and reminding us to take regular exercise breaks throughout the day.

Many positions in the organization have the flexibility to work remotely. With the understanding that work-life balance is crucial to modern families, we support environments that benefit our employees individually.

We Take Fun Seriously

When you work hard, you get to play hard. We hold a series of 'Great Ronconian' events every year to honor our anniversary, team bonding, the holiday season, and more. As a family-owned organization, it's important that you feel like you're genuinely a part of the family. Check out our social media pages for pictures we've shared from previous events!