Enterprise Solutions Engineer

Ronco; City of Albany (NY); Hybrid; USD 72,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flexible working model

Generous 401(k) match

Paid time off

Job summary

Ronco is seeking an experienced Enterprise Solutions Engineer to join our Albany, New York Team. You will design critical communication and life safety systems for K‑12 schools and healthcare facilities, ensuring alignment with customer needs and company strategy.

The ideal candidate will have a strong background in low-voltage systems, experience with AutoCAD, and excellent communication skills. Ronco offers competitive compensation, a comprehensive benefits package, and a flexible hybrid work model.

Qualifications

• Minimum of 3 years of experience in low-voltage systems.
• Ability to read and interpret construction plans.
• Excellent written and verbal communication skills.

Responsibilities

• Design a variety of critical communication systems.
• Perform needs assessments and site surveys.
• Collaborate with Sales on quotes and proposals.

Skills

AutoCAD

Microsoft 365

Effective Communication

Customer Satisfaction

Education

Associate's degree in Electrical Technology or equivalent

Tools

Rauland

Centrak

Midmark

Biamp

Job description

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe.

We’re seeking an experienced Enterprise Solutions Engineer to join our Albany, New York Team.

In this role, you will produce critical communication and life safety system designs in K‑12 schools and healthcare facilities aligned with customer needs and company business strategy.

Accountabilities

• Design Nurse Call, RTLS, Wander Management, patient information and entertainment displays, Public Address, clock, and other critical communication and life safety systems.
• Provide cost determinations and budget estimations.
• Perform needs assessments and site surveys.
• Review bid documents and sales orders.
• Collaborate with the Sales and other Company teams on sales opportunities to create quotes, proposals, bills of material, and scope of work definitions.
• Validate solution requirements, quotes and Scope of Work.
• Create and modify applicable project drawings including floor plans, one‑line, riser, and schematic wiring diagrams.
• Review bidding documents and Requests for Proposal (RFP) including plans, specifications, and addendums to create budgetary design and proposal.
• Create RFIs to address design issues identified in bid documents.
• Collaborate with project management and installation teams on scheduling, project requirements, and project design, deployment, and integration challenges.
• Support the installation phase of projects and ongoing service as appropriate.
• Produce as‑built drawings for project closeout.
• Validate solutions and integrations in laboratory or development environments.
• Adhere to company and industry standards, building codes, and best practices for system designs.
• Maintain required manufacturer certifications and current knowledge of industry codes and standards, and technology business requirements, by participating in internal and manufacturer training, and self‑directed research.
• Perform other duties as assigned.

Requirements for Success

• Associate’s degree in Electrical Technology, or vocational/military electronics training, or equivalent relevant work experience.
• Minimum of 3 years of related work experience in the deployment, installation, engineering, or design of low‑voltage systems.
• Working knowledge of AutoCAD for creating and editing technical drawings.
• Rauland, Centrak, Midmark, Biamp, or similar product experience is desirable but not required.
• Ability to read and interpret construction plans and specifications.
• Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
• Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
• Professional self‑starter who is reliable, flexible, proactive, resilient, organized, and punctual.
• Effective use of Microsoft 365 suite of products.
• Excellent written and verbal communication skills to effectively express ideas and information.
• Ability to thrive both independently and in a team environment.
• A high level of commitment to customer satisfaction.
• Ability to follow policies, processes and procedures.
• Demonstrated attention to detail and a commitment to quality of work.
• Ability to maintain industry‑recognized technology credentials.
• Ability to occasionally work extended hours and on weekends to complete tasks.
• Maintain a clean driving record.

We welcome candidates from similar industries or disciplines, including audio/visual, security systems, building controls, and fire alarm systems.

Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Founded in 1965, we are a third‑generation family‑owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast.

When you join the Company, you will enjoy a friendly working atmosphere, competitive compensation and a comprehensive benefits package (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid holidays, sick pay, and paid time off), on‑the‑job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in‑office, and 2 days a week remote.

The expected salary for this position ranges from $72,000.00 to $130,000.00.

Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Drug Free Workplace: Ronco is a drug‑free workplace. Employment is subject to passing a drug test.

Equal Opportunity Employer: Ronco is an Equal Opportunity Employer.

Only resumes that include your most recent experience/position will be considered.