Field Installation Technician

DecisionPoint Technologies, Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Cell phone reimbursement

Travel opportunities

Paid time off

Professional development opportunities

Job summary

DecisionPoint Technologies is seeking a Field Installation Technician to install and deploy POS hardware, networking gear, and low-voltage infrastructure at customer locations across the Midwest and the United States.

This field-based role offers travel to retail stores, restaurants, warehouses, and distribution centers, with independent work supported by an experienced project team and a path to long-term careers.

Qualifications

• Experience installing POS systems, networking equipment, PCs, or other technology solutions.
• Experience pulling and terminating low-voltage cabling (Cat5e, Cat6, fiber preferred).
• Comfortable using powered hand tools and installation equipment.

Responsibilities

• Install, configure, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related technology.
• Pull, route, terminate, and test Cat5e, Cat6, and fiber optic cabling following industry standards.
• Perform pre-installation site surveys and identify installation requirements.
• Read blueprints, floor plans, wiring diagrams, and technical documentation.
• Collaborate with Project Managers, customers, and fellow technicians to complete projects safely and on schedule.
• Troubleshoot hardware, connectivity, and installation issues in the field.
• Maintain accurate installation documentation and project reports.
• Ensure company equipment, tools, and vehicles are properly maintained.
• Deliver outstanding customer service while representing DecisionPoint Technologies professionally.

Skills

POS systems

Networking

Low-voltage cabling

Troubleshooting

Read blueprints

Customer service

Driver's license

Education

High School Diploma

Tools

Survey equipment

Job description

Build Technology. Travel. Make an Impact.

At DecisionPoint Technologies, we deliver innovative mobility, networking, RFID, IoT, and technology deployment solutions that keep some of the nation's leading retailers, logistics providers, and enterprise organizations running. Our team thrives on solving complex challenges, embracing new technologies, and delivering exceptional customer experiences.

If you're someone who enjoys working hands-on, traveling to new places, solving technical challenges, and working independently, this could be the perfect opportunity for you.

Why You'll Love This Role

• Guaranteed 40 hours of paid work each week
• Company vehicle provided – no need to use your personal vehicle for work
• Company credit card for all approved business expenses
• Monthly cell phone reimbursement
• Travel throughout the Midwest and across the U.S. while gaining valuable technical experience
• Work independently while being supported by an experienced project team
• Join a team with exceptional retention, many of our Field Installation Technicians build long-term careers with DecisionPoint Technologies because they enjoy independence, travel opportunities, and a supportive team environment.

Position Summary

DecisionPoint Technologies is seeking a Field Installation Technician to install and deploy point-of-sale (POS) hardware, networking equipment, and low-voltage infrastructure at customer locations throughout the Midwest and across the United States.

This is a field-based position supporting retail stores, restaurants, warehouses, and distribution centers. Every project is different, giving you the opportunity to work with cutting-edge technology while traveling to customer sites and helping bring new environments online.

If you enjoy variety, independence, and seeing the direct results of your work, you'll thrive in this role.

Requirements

What You’ll Do

• Install, configure, and troubleshoot POS systems, PCs, printers, scanners, routers, switches, wireless access points, and related technology.
• Pull, route, terminate, and test Cat5e, Cat6, and fiber optic cabling following industry standards.
• Perform pre-installation site surveys and identify installation requirements.
• Read blueprints, floor plans, wiring diagrams, and technical documentation.
• Collaborate with Project Managers, customers, and fellow technicians to complete projects safely and on schedule.
• Troubleshoot hardware, connectivity, and installation issues in the field.
• Maintain accurate installation documentation and project reports.
• Ensure company equipment, tools, and vehicles are properly maintained.
• Deliver outstanding customer service while representing DecisionPoint Technologies professionally.

What You Bring

• High School Diploma or GED required.
• Experience installing POS systems, networking equipment, PCs, or other technology solutions.
• Experience pulling and terminating low-voltage cabling (Cat5e, Cat6, fiber preferred).
• Comfortable using powered hand tools and installation equipment.
• Ability to read technical drawings and installation diagrams.
• Strong troubleshooting and problem-solving skills.-li>
• Ability to work independently with minimal supervision.
• Excellent communication and organizational skills.
• Valid driver's license with a clean driving record (required).

Preferred Qualifications

• CompTIA A+, Network+, BICSI, or other industry certifications.
• Experience supporting retail, restaurant, warehouse, or distribution center deployments.
• Knowledge of Windows, Linux, networking fundamentals, and enterprise technology deployments.

Travel & Physical Requirements

• Approximately 85% travel throughout the Midwest and other regions of the United States.
• Overnight travel is required.
• Weekend work may be necessary based on customer schedules and project timelines.
• Ability to lift and carry equipment weighing up to 75 pounds.
• Ability to climb ladders and work in active commercial environments.
• Ability to safely operate scissor lifts and personnel lifts.
• Must be comfortable working independently in a fast-paced field environment.

DecisionPoint Technologies offers a competitive compensation and benefits package designed to support you both on and off the job.

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Company-Paid Holidays
• Company paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Professional Development Opportunities

Join Our Team

If you're looking for more than just another technician role and want a career that combines travel, technology, independence, and hands-on problem-solving, we'd love to hear from you.

Bring your technical skills, enjoy the journey, and help DecisionPoint Technologies deliver exceptional technology solutions across the country.

DecisionPoint Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. Employment decisions are made without regard to any status protected by applicable federal, state, or local law.