Field Installation Technician

unWired Broadband; California (MO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company-paid Life Insurance and AD&D

Long Term Disability Insurance

Flexible Spending Accounts

401K with profit-sharing contributions

Holiday, Vacation, and Sick leave

Complimentary internet connection

Job summary

unWired Broadband is seeking a Field Installation Technician to install and configure customer equipment for internet service in the Central Valley region. You will run cables per work orders, test cabling, and maintain logs while following safety policies and company guidelines.

The role requires strong communication skills, a dependable DMV record, and the ability to work in a construction-type environment. You will support truck maintenance and ensure professional, efficient service daily.

Qualifications

• Must have and maintain a clear DMV record and ability to drive for business purposes.
• Excellent oral and written communication with the public.
• Experience in a construction-type environment is ideal.
• Strong problem-solving and analytical thinking.
• Ability to read and interpret information and work with various stakeholders.

Responsibilities

• Install and configure customer equipment for internet service.
• Run cables and wiring per work orders and safety codes.
• Test cabling and diagnose faults with standard tools.
• Maintain accurate records of jobs completed and mileage logs.
• Respond to customer inquiries per company guidelines and safety policies.
• Keep trucks, tools, and vehicles clean and orderly.
• Schedule vehicle maintenance and ensure timely service.

Skills

DMV record

Clear communication

Construction experience

Problem solving

Interpersonal skills

Attention to detail

Multi-tasking

Driving for business

Job description

Job Description

unWired is searching for an efficient Field Installation Technician in the CentralValley Region. This position is responsible for installing and configuring customer subscribing equipment for internet service.

Essential Duties:

• Install and set up customer subscribing equipment for internet service.
• Install cables and wiring according to work order specifications.
• Ensure cables and wiring are installed in compliance with fire codes.
• Test and repair cabling using required test equipment as necessary.
• Maintain accurate records for jobs completed.
• Respond to customer inquiries in accordance with company guidelines.
• Follow industry standards regarding safety policies and procedures.
• Maintain and service trucks and maintains vehicles in a clean and orderly manner.
• Schedule and deliver vehicles for maintenance and service, and maintains mileage logs.
• Maintain tools in a clean and orderly manner.
• Complete service work orders in an efficient, professional manner each day.

Required Knowledge, Skills, and Abilities:

• Knowledge of teleprocessing security and communications networks; and knowledge of technical and user-related aspects of a personal computer environment preferred.
• Advanced skill in communicating orally and in writing with the general public.
• Experience in a construction type of environment is ideal.
• Problem Solving: identifies and resolves problems timely; gathers and analyzes information effectively; develops alternative solutions; uses reason when dealing with emotional topics.
• Communication Skills: speaks and writes clearly and persuasively in positive and negative situations; responds well to questions, presents effectively in group meetings or settings, ability to read and interpret written information.
• Interpersonal Skills: focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; open to others’ ideas.
• Demonstrated attention to detail.
• Multi-task oriented.
• Must have and maintain a clear DMV record and the ability to drive for business purposes.

Benefits:

• Medical, Dental and Vision Insurance with company subsidies
• Company-paid Life Insurance and AD&D
• Long Term Disability Insurance
• Flexible Spending Accounts
• 401K with generous company contributions, including Profit-Sharing contributions
• Holiday, Vacation, and Sick paid time off
• Complimentary internet connection

Company Description

Fresno based unWired Broadband was founded in 2003 with the goal of delivering fast, reliable Internet connections to homes and businesses in rural and underserved areas. Strong demand, fueled by increasing needs for connectivity, have led to 23 years of continuous growth. We currently cover over 19,000 square miles between Corning and the base of the Grapevine. Over 200 tower sites are strategically located to cover the rural and underserved areas that have been ignored by DSL, cable and fiber carriers.

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