Field Installation Supervisor

ZipRecruiter; Coatesville (Chester County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Full-time Field Installation Supervisor to lead and support a dedicated team in the HVAC sector. This role involves ensuring quality installations, supervising technicians, and guiding apprentices in their career development. The company prides itself on delivering exceptional customer service and values integrity and quality in its operations. With a competitive hourly wage and comprehensive benefits, this opportunity offers a chance to make a significant impact while fostering the growth of skilled technicians. If you're ready to take the next step in your career, this position is perfect for you.

Benefits

100% company-paid medical

Dental insurance

Life insurance

Short-term and long-term disability

Paid time off (PTO)

Paid holidays

401(k) retirement plan with 100% match

Company events

Virtual training programs

Career growth programs

Qualifications

• 10 years of experience in heating and cooling service and installation required.
• Strong organizational and customer service skills are essential.

Responsibilities

• Supervise installation teams and ensure quality standards are met.
• Facilitate and manage the apprentice growth program effectively.
• Provide field training and ensure a positive customer experience.

Skills

Advanced customer service skills

Multi-tasking

Organizational abilities

Geographical knowledge of service area

Knowledge of the HVAC industry

Basic computer skills

Typing skills

Education

High school diploma or GED

Job description

Do you enjoy teaching others and helping them learn and grow?

Are you looking for the next step in your Heating and Air Conditioning Career?

DiBiase Heating and Cooling Company is seeking a Full-time Field Installation Supervisor who can help us deliver the best customer experience and great leadership skills while assisting the field install technicians as they complete installations and ensure quality standards are met. This position will also assist the Operation's Manager with DiBiase Heating and Cooling Apprenticeship Program and guide the install team in their career path.

We offer this position with a Competitive hourly wage plus excellent benefits that include 100% company-paid medical, dental, life, short-term and long term, paid time off (PTO) for full time team members, paid holidays, a 401(k) retirement plan with 100% match up to 3%, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings!

ABOUT DIBIASE HEATING AND COOLING COMPANY

Since 2008, DiBiase Heating and Cooling Company has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!

RESPONSIBILITIES

The Field Installation Supervisor is responsible for the quality of equipment installations and supervision of the installation department. Job duties include training and coordinating and facilitating the entire installation process and assisting the Operations Manager with the administering of the apprenticeship program for maximum effectiveness. Other duties as assigned.

QUALIFICATIONS OF A FIELD INSTALLATION SUPERVISOR

• Advanced customer service skills.
• Ability to multi-task.
• Advanced organizational abilities.
• Geographical knowledge of service area or map reading skills.
• Knowledge of industry is required.
• Basic Computer skills and typing skills required.
• High school diploma or general education degree (GED).
• Ten years of related experience and/or training in heating and cooling service and installation field.

DAILY DUTIES

• Supervise installation teams and ensure processes and procedures are being communicated and followed by installation technicians at all times.
• Visit jobsites to ensure jobs are being run smoothly and are being installed in accordance with proposal details.
• Lead installations when needed to help jobs get completed on time and ensure quality standards are met.
• Work with the Operations Manager with managing the installation department total efficiency by properly handling job time and non-job time properly including trainings and unapplied time.
• Work with the Operations Manager with facilitating and managing the apprentice growth program for the installation department. Ensure apprentices are kept engaged in the training process and administer proper testing in classroom and field.
• Provide feedback to management team to adjust processes and procedures to maximize profitability and quality of installations.
• Communicate with installation technicians and apprentices on schedule daily.
• Provide field training and role playing on installation processes and procedures for team to ensure a positive customer experience.
• Facilitate installation department meetings weekly to ensure constant communication with team on updates to company and department goals and objectives.
• Perform follow up work when needed on installations where there are call backs or problems.
• Facilitate team safety trainings monthly and track and report on all safety meetings.
• Perform truck inspections weekly to ensure trucks are being kept clean, fully stocked, and there are no safety violations. Ensure fire extinguishers and first aid kits are being kept in good order.
• Participate in management meetings to review and modify processes and procedures for maximum profitability.
• Other duties as assigned.

If you are looking for the next step in your career, come help create the next of superb technicians! Apply Today!