Field Installation Specialist

MTM LLC; Richmond (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Company laptop/tablet

Company phone

Monthly performance incentives

Annual profit sharing

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Career development and advancement

Job summary

MTM LLC in Richmond, VA seeks a driven Project Manager to lead installation operations for new construction in Central Virginia. You will oversee field activities from installer coordination to scheduling, quality control, and customer satisfaction, coordinating with sales, logistics, and site superintendents.

The role requires 2+ years in new construction, OSHA 30/CPR, and strong communication skills. A bilingual English/Spanish candidate is a plus; in-person work with a company vehicle,

Qualifications

• 2+ years of new construction experience.
• Hands-on installation experience in new construction preferred.
• Bachelor’s degree or equivalent management experience is a plus.
• OSHA 30 and CPR certified.
• Bilingual in English and Spanish is a plus.
• Excellent communication, problem-solving, and organizational skills.
• Basic computer skills, including knowledge of CRMs such as Salesforce.

Responsibilities

• Oversee and manage all job-site activities during installations.
• Maintain ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards.
• With the aid of your inside Project Coordinator and Installation Manager, develop and maintain installation schedules in collaboration with sales reps, logistics, site superintendents, and installers.
• Conduct pre-installation site visits to verify job readiness, confirm rough openings, and align with general contractors or superintendents.
• Assist with on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.
• Provide communication to our builder customers, installers, and sales team regularly.
• Conduct thorough post-installation inspections with site superintendents.
• Coordinate rework or service requests and ensure final sign-offs are obtained from the site superintendent or homeowner.
• Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.
• Perform warranty and punch list work as necessary.
• Accessory Management & Change Orders: Assist with delivery and installation of held accessories, verifying quality and approving related payments.
• Manage change orders, working with contractors and reps to ensure proper billing and documentation.

Skills

New construction experience

Hands-on installation experience

Communication skills

Problem-solving

Organizational skills

Bilingual English/Spanish

Education

Bachelor’s degree or equivalent management experience

OSHA 30 certification

CPR certification

Tools

Salesforce

Job description

Job post summary

Date posted: January 27, 2026

Pay: $50,000.00 - $65,000.00 per year

Position Overview

We are looking for a driven project manager to join our fast-growing new construction installation team. In this pivotal role, you will be responsible for installation operations in the field, representing a trusted national brand with over 100 years of excellence in windows and doors. You will oversee field operations for new construction installations in Central Virginia—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader with strong critical thinking skills, able to assess challenges quickly, develop effective solutions, and make sound decisions in a fast-paced environment while managing multiple projects with confidence.

What We Offer

• Competitive hourly pay (based on experience)
• Company vehicle and gas card
• Company laptop or tablet and phone
• Monthly performance incentives
• Annual profit sharing
• Company-matched 401(k)
• Health, vision, dental, and life insurance
• Career development and advancement opportunities
• Hands-on training and mentoring

Key Responsibilities

• Installer Development & Oversight
• Oversee and manage all job-site activities during installations.
• Maintain ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards.
• Project Coordination & Execution
• With the aid of your inside Project Coordinator and Installation Manager, develop and maintain installation schedules in collaboration with sales reps, logistics, site superintendents, and installers.
• Conduct pre-installation site visits to verify job readiness, confirm rough openings, and align with general contractors or superintendents.
• Assist with on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.
• Provide communication to our builder customers, installers, and sales team regularly.
• Post-Installation Oversight
• Conduct thorough post-installation inspections with site superintendents.
• Coordinate rework or service requests and ensure final sign-offs are obtained from the site superintendent or homeowner.
• Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.
• Perform warranty and punch list work as necessary.
• Accessory Management & Change Orders
• Assist with delivery and installation of held accessories, verifying quality and approving related payments.
• Manage change orders, working with contractors and reps to ensure proper billing and documentation.

Qualifications

• 2+ years of new construction experience.
• Prior hands-on installation experience in new construction is highly preferred.
• Bachelor’s degree or equivalent management experience is a plus.
• OSHA 30 and CPR certified.
• Bilingual in English and Spanish is a plus.
• Excellent communication, problem-solving, and organizational skills.
• Basic computer skills, including knowledge of CRMs such as Salesforce.

Physical Requirements

• Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs.
• Requires regular use of hands, vision (close, distance, color, depth perception), and hearing.
• Work includes physical tasks in varied weather and jobsite conditions.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person