Field Inspector

Telgian; United States; On-site; USD 34,000 - 55,000; Full time

Job summary

Telgian seeks a Field Inspector in Connecticut to join our fire and life safety team. You will perform fire sprinkler, alarm, and pump testing at customer locations, generate final reports, and communicate status with customers and officials.

This safety-sensitive role demands keen attention to detail and strong communication skills. Requirements include a minimum of 3 years field fire inspection experience and a Connecticut Alarm License; NICET II certification is preferred.

Qualifications

• Minimum of 3 years field fire inspection experience.
• Licenses in sprinkler and alarm inspections are a plus.
• NICET II certification in fire alarm and testing of water-based systems is preferred.
• Connecticut Alarm License is required.

Responsibilities

• Ensures safety of job; adheres to company policies and EH&S standards.
• Capable of conducting inspections independently.
• Perform fire alarm and sprinkler system tests; generate final report with status and recommendations.
• Communicate status changes on work orders to Support Services.
• Interface with customers and officials to resolve survey/report deliverables.
• Ensure inspection reports are completed accurately and on time using Mobiliti; timely IVR and payroll entries.
• Identify ways to improve productivity and quality in service delivery.
• Identify cost-reduction opportunities in service delivery.
• Identify training programs to improve field staff knowledge and present to Lead Field Engineer.
• Maintain test equipment and request replacements as needed.
• Perform other duties as assigned.

Skills

Attention to detail

Verbal and written communication

Customer service

Ethics

Punctuality

Education

NICET II certification in fire alarm and testing of water-based systems

Connecticut Alarm License

Job description

Calling all Fire and Life Safety Inspectors to join our Telgian team in Connecticut!

If you are an experienced Field Inspector looking for an opportunity to work with a dynamic, industry leader in the fire protection industry this is the job for you!

More importantly, as a values driven organization, at Telgian you will be treated with dignity while having fun in your work! At Telgian, we are looking for high performance Field Inspectors to drive Telgian's mission to save lives and property in partnership with our customers.

SUMMARY:

Field Inspector must be able to apply common sense understanding to carry out Fire sprinkler, alarm and pump testing through instructions furnished in written or oral form, for assigned customer locations. Must have a strong attention to detail in addition to successfully contending with several variables in inspection and testing situations. Will require excellent verbal/written communication and composure skills while effectively communicating with customers, building and jurisdiction officials, peer inspectors and management personnel. This position is classified as a Safety Sensitive position.

DUTIES AND RESPONSIBILITIES:

• Ensures Safety of Job #1. Adheres to all company policies, procedures & Environmental Health & Safety standards.
• Capable of conducting inspections independently
• Perform fire alarm and sprinkler system tests and surveys; generate final report on status and recommendations.
• Communicate all changes in status on assigned work orders to Support Services.
• Interfaces with internal customers and external customers (as requested) to resolve conflicts relating to survey and report deliverables.
• Ensures inspections reports are completed accurately and on-time using Mobiliti; all IVR and payroll time entries are made on time and accurately.
• Identifies ways to improve productivity and quality in the delivery of our product/service.
• Identify ways to reduce cost in the delivery of our product/service.
• Identify training programs that could improve technical knowledge of the field staff and present these to the Lead Field Engineer.
• Maintain test equipment in good working order and make requests for replacement or acquisition of damaged or non-issued tools.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• A minimum of 3 years of field fire inspection experience
• Licensed in sprinkler and alarm inspections a plus
• NICET II certification in fire alarm and testing of water-based systems - Preferred
• Connecticut Alarm License - Required

COMPETENCIES:

• Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Effective Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Judgement- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality Management- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.