Field Human Resource Generalist

Baskin-Robbins; Lake Zurich (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health and Dental Insurance

401K

Cell phone allotment

Tuition Reimbursement

Quarterly celebrations

Job summary

JSN Network is seeking an HR Generalist to oversee recruiting, onboarding, promotions and payroll-related compliance across our Chicago-area operations. You will drive performance reviews, talent development, and HR communications while ensuring regulatory compliance and data integrity.

You’ll collaborate with our third-party HR team, manage employee records, benefits enrollment, unemployment and workers’ compensation processes, and support travel to regional sites as needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration or related field (or equivalent experience).
• Experience as an HR Generalist, preferably in quick service/restaurant environments.
• Strong knowledge of labor laws, regulations and compliance requirements.
• Excellent interpersonal and communication skills.

Responsibilities

• Recruiting, onboarding, and promotions: streamline posting, interviews, and onboarding of new hires.
• Performance and talent management: manage reviews and develop talent retention strategies.
• HR communications: act as a key communicator for HR policies and updates.
• Compliance and reporting: ensure payroll and HR practices comply with regs; prepare payroll/HR reports.
• Unemployment & Workers' Compensation: coordinate with accounting to manage claims and optimize rates.
• Employee records: maintain accurate records in HR systems; manage onboarding/offboarding.
• Benefits enrollment coordinator: communicate benefits and assist enrollment.

Skills

Recruiting

Onboarding

Promotions

Performance management

Talent management

HR communications

Compliance

Reporting

Employee relations

Travel readiness

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

HRIS/HR software

Job description

About JSN Network:

As a family-owned and operated franchise group, JSN Network is a leader in the industry. We are a thriving franchisee group rapidly expanding its footprint across the Northwest Suburbs of Chicago with multiple Dunkin/Baskin/BWWGO locations. Our ambitious growth plans create exciting opportunities for career advancement beyond traditional roles. We are committed to fostering a dynamic and enjoyable work environment where individuals can thrive and make a meaningful impact. Join our team and discover a fulfilling career path that offers more than just a paycheck

Position Overview:

The HR Generalist is instrumental in our operations, overseeing document management, recruiting, onboarding, and promotions. This role is essential for maintaining HR integrity, fostering employee growth, and creating a high-performance workplace

Key Responsibilities:

• Recruiting, Onboarding, and Promotions: Streamline the recruitment process, from posting job ads to setting up/conducting interviews and managing the onboarding of new hires.
• Performance and Talent Management: Manage the performance review process and work with managers to identify and cultivate talent within the organization. Support development of strategies for performance reviews, employee development, and talent retention.
• HR Communications: Act as a key communicator for HR-related information, policies, and updates, ensuring clarity and accessibility for all employees.
• Compliance and Reporting: Ensure all payroll and HR practices comply with federal, state, and local regulations, working closely with our third party HR team. Prepare reports on payroll, HR metrics, and ensure the accuracy and confidentiality of employee data.
• Unemployment & Workers' Compensation: Work with our Accounting team to facilitate responding to unemployment claims and managing workers' compensation claims in order to keep tax rates and premiums as low as possible.
• Employee Records: Maintain up-to-date and accurate employee records within our HR systems, ensuring compliance with legal and company requirements. You'll manage the onboarding and offboarding processes, keeping track of employment changes and documentation.
• Benefits Enrollment Coordinator: Communicates all aspects of employee benefits offerings including health insurance, 401K, etc and assists in the enrollment process.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related ?eld (or equivalent experience).
• Experience as an HR Generalist, preferably in the Quick Food Service or Restaurant industry.
• Strong understanding of labor laws, regulations, and compliance requirements.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and con?dential information with professionalism and discretion.
• Has strong computer skills, pro?ciency in Microsoft Of?ce Suite, and related HR tools and software systems
• Problem-solving skills and the ability to make sound decisions under pressure.
• Willingness to travel within the assigned region to provide on-site HR support.

Perks:

• Health and Dental Insurance
• 401K
• Cell phone allotment
• Tuition Reimbursement
• Quarterly celebrations