Field HR Representative- PNW

24 Hour Fitness; Washington; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness is seeking a Field HR Generalist to support Regional VPs, District Managers, and locations across Washington. You will manage staffing, onboarding, training, performance reviews, and HR processes while ensuring compliance and effective employee relations.

With 2–4 years in HR, you will partner with Talent Acquisition and leaders to address workforce needs, track hiring progress, and drive process improvements.

Qualifications

• Working knowledge of core HR practices including hiring, onboarding, training, performance management, and compliance.
• Strong organisational skills for multi-location prioritisation.
• Excellent written and verbal communication supporting field leaders.
• Attention to detail and follow-through with confidentiality.
• Proficiency with HRIS platforms and reporting.
• 2–4 years of HR Generalist/field support experience.

Responsibilities

• Serve as primary HR resource for field leaders on HR programs, policies, and resources.
• Communicate HR updates and deadlines through meetings and written channels.
• Coordinate staffing across locations and support hiring events.
• Partner with Talent Acquisition to meet workforce needs.
• Track positions and provide visibility on hiring progress and challenges.
• Support onboarding and integration of new hires and leaders.
• Address training gaps and workforce readiness with leaders.
• Support performance review processes and required steps.

Skills

HR practices

Multisite multi-location support

Communication

HRIS proficiency

Data analysis & reporting

confidentiality & discretion

Education

Bachelor's degree in HR/business

Tools

HRIS systems

Microsoft Office

Reporting tools

Job description

About Us

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!

Full-time

Full-time

Location

WA

About Us

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!

Job Summary

The Field HR Generalist supports Regional Vice Presidents, District Managers, and field leaders with staffing, onboarding, training, performance reviews, and HR processes across locations. This role offers valuable experience in employee relations, talent management, workforce operations, and compliance, preparing employees for future HR leadership roles.

Essential Duties & Responsibilities

• Serve as a primary HR resource for field leaders, providing guidance on HR programs, processes, policies, and available resources.
• Communicate key HR updates, deadlines, and initiatives through established communication channels, including district meetings, leadership calls, and written communications.
• Coordinate staffing activities across multiple locations, including monitoring requisition progress, supporting hiring initiatives, and facilitating hiring events.
• Partner with Talent Acquisition and field leaders to support recruiting priorities and workforce needs.
• Track open positions and provide visibility into hiring progress, challenges, and opportunities.
• Support the successful integration of new team members and leaders through onboarding follow-through and process adherence.
• Partner with leaders to address training gaps and support workforce readiness.
• Support performance review processes by tracking completion, communicating deadlines, and assisting leaders with required action steps.
• Reinforce Team Member Relations processes, including Performance and Conduct Improvement (PCI) procedures, and ensure leaders understand expectations and required documentation.
• Maintain awareness of employee concerns and route complex or escalated matters to the appropriate HR partner while ensuring appropriate follow-up.
• Coordinate recurring HR activities, including benefits-related actions, engagement survey follow-up activities, compliance requirements, and HR calendar events.
• Run and analyze HR reports, including staffing status, training completion, meal and wage compliance snapshots, compliance metrics, and workforce data; identify gaps or issues and communicate appropriate next steps to leaders.
• Support compliance with company policies, employment practices, and applicable federal, state, and local regulations.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information.
• Collaborate closely with HR Shared Services, Talent Acquisition, Team Member Relations, Benefits, Learning & Development, and HR Business Partners to support organisational objectives.
• Ensure smooth coordination and follow-through on HR initiatives affecting field operations.
• Support special projects and continuous improvement initiatives designed to enhance the employee and leader experience.

Qualifications

Required Knowledge, Skills & Abilities

• Working knowledge of core Human Resources practices, including hiring, onboarding, training, performance management, employee relations processes, and compliance.
• Strong organisational skills with the ability to manage multiple priorities and deadlines across a multi-location environment.
• Excellent communication and interpersonal skills with the ability to effectively support and influence field leaders.
• Strong attention to detail and follow-through.
• Ability to analyse information, identify issues, and recommend appropriate solutions or resources.
• Professionalism, discretion, and the ability to handle confidential information with integrity.
• Proficiency with HRIS platforms, Microsoft Office applications, and reporting tools.
• 2 to 4 years of progressive Human Resources experience in a Generalist, Coordinator, Specialist, or field support capacity.

Preferred Education And Experience

• Bachelor's degree in Human Resources, Business, or related field (or equivalent experience).
• Multisite, retail, service, or field operations experience preferred.

Physical Demands/ Environmental Conditions

• Standard office environment with extended periods of computer work.

Travel Requirement

• Occasional travel may be required.

Benefits At 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Washington State : Receive 40 hours of sick time on your first day of employment. After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over.

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Salary range will vary based on geography of the applicant.

Pay Range for Los Angeles, Orange County and Seattle: $73,140.00-$91,425.00 (Exempt), $35.16-$43.95 (Non-Exempt)

Pay Range for Bay Area (California) & New York City (incl. New Jersey): $76,320.00-$95,400.00 (Exempt), $36.69-$45.87 (Non-Exempt)

Pay Range for San Diego & Carlsbad (California) and all other locations: $68,688.00-$85,860.00 (Exempt), $33.02-$41.28 (Non-Exempt)

FUNCTIONAL GROUP

Human Resources