District Repair and Maint. Manager - Seattle

24 Hour Fitness; Seattle (WA); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Medical and dental coverage

Discounts on products and personal/fit

Job summary

24 Hour Fitness in Seattle is seeking a District Repair and Maintenance Manager to oversee repair and maintenance operations across buildings and equipment within a district. You will manage a team of Technicians and Specialists and partner with RVPs, District Managers, and Club General Managers to uphold facilities standards.

You will lead on-site support, oversee budgets, and coordinate with external vendors while ensuring safety and SOP compliance across multiple clubs.

Qualifications

• Minimum of 5 years of facilities/engineering management experience.
• Experience leading in a multi-unit environment.
• Knowledge of scheduling and staffing facilities maintenance teams and personnel.
• Strong interpersonal, motivational, communication, organization, and training skills.
• Highly organized and able to handle a multi-task environment independently.
• High level of professionalism, honesty, integrity, and an excellent work ethic.
• Diligence and a strong understanding of liability issues, general safety in a publicly operating business.
• Proficiency in use of Microsoft Office Applications (Word, PowerPoint, Outlook & Excel).
• Ability to manage and track work orders for multiple locations through a work order management system.
• Ability to manage a budget and understand basic financial implications of work being performed.
• Knowledge and understanding of safety procedures, prioritizing member and team member safety at all times is required.

Responsibilities

• Hire, train, and develop a team of Technicians and Specialists to meet district needs.
• Review and approve time, labor, and expense management.
• Assign and elevate technical concerns to Specialists for troubleshooting.
• Oversee consistency and execution of tasks across facilities.
• Lead janitorial staff and oversee cleanliness pilots.
• Conduct weekly facilities management meetings for status updates and coaching.
• Provide technical guidance on facilities issues and projects.
• Schedule priority focus and ensure SOP compliance.
• Demonstrate proper operation and maintenance of interior and exterior areas within leased clubs.
• Communicate maintenance needs across levels and coordinate with General Managers, Technicians, and Specialists.
• Manage workflow in the work order system and coordinate with the Order Processing Rep (OPR) for purchasing.
• As a player-coach, perform repairs and maintenance in clubs alongside staff.
• Coordinate Technical Resources (Power Washers, Lifts, Floor Scrubbers, etc).
• Schedule regular facility maintenance routines (Pools, PM, drains, HVAC).
• Manage budget, purchasing, and vendor expenses per company guidelines.
• Bid and coordinate outside vendors for larger projects.

Skills

Facilities management

Leadership

Budgeting

Communication

Safety compliance

Education

High school diploma or GED

Bachelor's degree in operations management

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Job description

FULL-TIME Full-time

LOCATION 507 NE Northgate Way Seattle WA 98125

Job Summary

The District Repair and Maintenance Manager is responsible for overseeing repair and maintenance operations across for all buildings and equipment within an assigned district, ensuring the efficient management of district repair and maintenance (R&M) and capital expense budgets. This role executes special projects and directly manages a team of Technicians and Specialists within a district. This role partners with Regional Vice Presidents, District Managers, and Club General Managers to uphold facilities standards, policies and implement projects. Additionally, the manager provides on-site support in clubs, covering repairs and services as required.

Essential Duties & Responsibilities

• Hire, train, and develop a team of Technicians and Specialists to meet the needs of the district, including ongoing mentorship, performance management, and accountability of their direct reports.
• Review and approve processes related to time and labor, and expense management.
• Assign and elevate technical concerns as required to Specialists for additional troubleshooting.
• Create alignment and consistency with execution of tasks.
• Oversee cleanliness pilots including direct leadership of associated janitorial staff.
• Conduct weekly meetings to review the status of District Facilities management, including Specialist areas of pool maintenance, plumbing, HVAC, and electrical -- coach/develop and redirect where appropriate.
• Provide technical guidance on facilities issues and projects.
• Provide direction and scheduling on priority focus.
• Ensure proper execution of the Facilities Department's Standard Operating Procedures.
• Provide direction and demonstration of proper operation and maintenance of all interior and exterior areas that are within the leased premises of each club.
• Communicate with all levels of field leadership of specific club maintenance and repair needs and facilitates direction and follow through on these items with the General Managers, Technicians, and Specialists.
• Manage and review the workflow process in work order management system to verify immediate and long-term actions/projects are completed.
• Work in conjunction with their Order Processing Rep (OPR) to manage purchasing and outsourced work using the work order management system.
• As a player-coach, will actively perform repairs and maintenance in clubs alongside the technicians and specialists as needed.
• Responsible for managing and coordinating the Technical Resources across the District. (Power Washers, Lifts, Floor Scrubbers, etc)
• Scheduling regular facility maintenance routines. (Pools, Preventative Maintenance, drains, HVAC, etc.)
• Manage all budget aspects related to R&M, purchasing, and vendor expenses ensuring that expenses are merited, reasonable and in-line with company spending guidelines
• Manage bid process and approval for outside vendors for larger projects and participates in the coordination of sizable projects.

Qualifications

Required Knowledge, Skills & Abilities

• Minimum of 5 years of facilities/engineering management experience.
• Experience leading in a multi-unit environment.
• Knowledge of scheduling and staffing facilities maintenance teams and personnel.
• Strong interpersonal, motivational, communication, organization, and training skills.
• Highly organized and able to handle a multi-task environment independently.
• High level of professionalism, honesty, integrity, and an excellent work ethic.
• Diligence and a strong understanding of liability issues, general safety in a publicly operating business.
• Proficiency in use of Microsoft Office Applications (Word, PowerPoint, Outlook & Excel).
• Ability to manage and track work orders for multiple locations through a work order management system.
• Ability to manage a budget and understand basic financial implications of work being performed.
• High school diploma, or General Educational Development G.E.D
• Knowledge and understanding of safety procedures, prioritizing member and team member safety at all times is required.

Preferred Knowledge, Skills & Abilities

• Bachelor's degree in operations management, supply chain or related field.
• Facilities leadership experience within the fitness industry strongly preferred
• Facilities leadership experience within retail, hospitality or related industry.
• Trade skills in plumbing, HVAC, electrical, fire safety and or pool equipment.

Physical Demands/ Environmental Conditions

• While performing duties of this job, the employee is regularly required to stand, walk.
• Frequently required to climb, balance, stoop, kneel, crouch or crawl.
• Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds.
• Telephone usage: ability to communicate with internal and external members.
• Required usage of cleaning chemicals, ladders, utensils and equipment.
• Regularly exposed to moving mechanical parts.
• Noise level in the environment is occasionally loud.

Travel Requirement

• Travel by car within a given district with occasional flight and overnight hotel stays (up to 10% of the time.)

Benefits At 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers, and Supervisors are accountable for communication, implementation, enforcement, monitoring, and oversight of compliance policies and practices in their departments.

SERVICE & QUALITY

In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to members and team members, contracted providers, and vendors.

WORKPLACE SAFETY

In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies and procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state, and local regulations; and providing guidance to maintain a safe and healthy work environment.

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Accrue 1 hour of sick time for every 30 hours worked.

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Salary range will vary based on geography of the applicant.

Pay Range for Los Angeles, Orange County and Seattle: $63,595.00-$79,523.00 (Exempt), $30.57-$38.23 (Non-Exempt)

Pay Range for Bay Area (California) & New York City (incl. New Jersey): $66,360.00-$82,980.00 (Exempt), $31.90-$39.89 (Non-Exempt)

Pay Range for San Diego & Carlsbad (California) and all other locations: $59,724.00-$74,682.00 (Exempt), $28.71-$35.90 (Non-Exempt)

FUNCTIONAL GROUP

Facilities