Field HR Generalist (Employee Relations)

USIC Locating Services, LLC; SOUTH PLAINFIELD (NJ); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Comprehensive Insurance Options

HSA with employer contributions

401(k) with company match

Disability insurance

Life and AD&D Insurance

Supplemental Insurance options

Identity Theft and Legal Protection

Employee Assistance Program

USIC All Stars

Education Partnership

Employee Discounts & Perks

Job summary

USIC Locating Services, LLC is seeking a Field Human Resources Generalist to support HR across field offices and each employee in recruitment, compliance, employee relations, reporting and performance management. Regular travel to field locations and co-travelling with field personnel are expected as part of the role.

The position emphasizes partnership with field leaders, policy guidance, onboarding, and maintaining regulatory compliance across a multi-site operation.

Qualifications

• Bachelor’s degree in HR, business management, or related field.
• 3+ years in human resources with employee relations management.
• Ability to travel 50-60% to field locations.
• Strong interpersonal and communication skills.
• PHR or SHRM certification preferred.
• Experience with HRIS/HRM systems.
• Proficient with core MS Office suite.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Provide personnel policy guidance to employees and management.
• Coach and counsel field management on performance and development.
• Explain and respond to HR-related inquiries on safety, welfare, benefits, and education.
• Assist with field orientation, onboarding, and training across coverage area.
• Monitor morale and culture via surveys, visits, and data.
• Assist Hiring Managers with interviews as needed.
• Represent employer at local community and recruiting events.
• Record and process employee complaints and recommend investigations.
• Manage exit interviews and report to managers and Field HR leader.
• Update job requirements when needed and ensure documents in Workday.
• Maintain knowledge of employment law and compliance.
• Participate in special projects as requested.

Skills

Interpersonal skills

Employee relations

Communication

Travel willingness

Multisite coordination

MS Office proficiency

HRIS/HRM systems

Education

Bachelor’s degree in Human Resources or related field

PHR or SHRM certification preferred

Tools

MS Office

HRIS/HRM systems

Job description

Job Description:

Location: New York, New Jersey, or Philadelphia.

This role is a combination of time out in the field and in our District Office.

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Field HumanResources Generalistprovides support to the assigned coverage area, including field offices and their respective employees in all functional areas of HR including recruitment, compliance, employee relations, reporting, and performance management to ensure alignment with key business goals and regional strategic initiatives. This role will have an engaging and participatory role in the field with regular visits to locations throughout the coverage area and co-travels with field personnel.

Responsibilities

• • Provide personnel policy and procedure guidance to employees and management
  • Provide day-to-day performance management guidance to field management (including but not limited to coaching, counseling, career development and disciplinary actions). Elevates situations to Field HR leader as necessary
  • Explain, provide information and respond to human resources-related inquiries including those related to employee safety, welfare, wellness, benefits, programs, and education
  • Assist with field employee orientation, on-boarding, and training programs throughout coverage area
  • Monitor employee morale and company culture through usage of onboarding and exit surveys, retention data, field visits, and other key indicators to improve employee life-cycle and make USIC employer of choice
  • Assist Hiring Managers with the interview process as needed
  • Represent employer in local community and recruiting events
  • Record and process employee complaints of all nature, including those involving sexual harassment, discrimination, or other instances of workplace harassment and recommend any necessary investigations or disciplinary actions
  • Manage the exit interviews process and provide detail to managers and Field HR leader as necessary
  • Update job requirements when needed
  • Ensure employee personnel documents are uploaded to Workday
  • Maintain up-to-date knowledge of federal, state, and local employment law and compliance requirements and provides all legal compliance within coverage area
  • May be asked to participate in special projects or perform other duties as requested

Requirements

• • Bachelor’s degree in Human Resources, Business Management, or related field strongly preferred
  • 3+ years experience in human resources, with employee relations management required
  • Ability to travel 50-60% of the time to field locations
  • Possesses strong interpersonal and communication skills, and can provide personalized customer service to all employees
  • PHR or SHRM certification preferred
  • Demonstrated skills with note keeping and record-keeping
  • Adept at handling multiple assignments and meeting deadlines through strong organization skills
  • Ability to thrive and remain flexible in a fast-paced, ever changing, high-pressure environment while navigating a multi-site, decentralized organization
  • Specialized training in employment law, compensation, employee relations, safety, training, and preventive labor relations preferred
  • Proficient in using core MS Office Suite products and experience with using HRIS/HRM systems

Why You'll Love Working for Us (Our Benefits):

• PTO & Paid Holidays – Even in your first year, so you can spend time with your loved ones. Included are 2 floating holidays to use at your discretion.
• Comprehensive Insurance Options – A variety of excellent insurance choices including both PPO and HDHP’s with HSA medical options, dental and vision.
• HSA (Health Savings Account) – Employees enrolling in one of the high-deductible health plan options are eligible to receive FREE employer contributions and may also contribute via payroll deduction.
• 401(k) with Company Match – We’ll help you save for the long term with our competitive 401(k) employer match program.
• Employer Paid Short-Term and Long-term Disability Insurance
• Employer Paid Life and AD&D Insurance
• Supplemental Insurance – Accident, Critical Illness, Hospital Indemnity policies available through payroll deduction.
• Identity Theft and Legal Protection – Voluntary plans available through payroll deduction.
• Employee Assistance Program – FREE 24/7on-demand mental health support app and confidential support to help you manage stress, find balance, or address a challenging personal situation.
• USIC All Stars – Our employee recognition program. Earn points for living our company values and celebrating milestones. Redeem your points for gift cards or merchandise!
• Education Partnership – Discounted tuition for USIC employees, their spouses, and dependents through Indiana Tech (courses available online nationwide).
• Employee Discounts & Perks – Outstanding discounts at major retailers and service providers.

We are an Equal Opportunity Employer. Veterans are encouraged to apply.