Field HR Generalist (Employee Relations)

USIC; Missouri; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO & Holidays

Health insurance

401(k) with company match

Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

Education partnership

Job summary

USIC is seeking a Field Human Resources Generalist to support HR across field offices and employees. The role involves coaching, employee relations, onboarding, and training with regular travel to field locations within the coverage area. You will partner with field leaders to uphold policies, compliance, and a strong culture.

The position requires a Bachelor's in HR/Business and 3+ years in HR, with PHR/SHRM preferred. Travel 50–60% and strong organizational skills are essential.

Qualifications

• Bachelor's degree in Human Resources, Business Management, or related field preferred.
• 3+ years of human resources experience with employee relations responsibilities.
• PHR or SHRM certification preferred.

Responsibilities

• Provide personnel policy guidance to employees and management.
• Offer day-to-day performance management guidance to field management.
• Respond to HR inquiries related to safety, welfare, benefits, and training.
• Assist with onboarding, training, and field employee orientation.
• Monitor morale and culture using surveys and field visits.
• Support interview process and represent employer in local events.
• Maintain HR documents and ensure legal compliance in coverage area.

Skills

Employee relations

Coaching

Interpersonal skills

Communication skills

Travel readiness

Education

Bachelor's degree in HR/Business

Tools

MS Office

HRIS/HRM systems

Job description

Job Description:Location: New York, New Jersey, or Philadelphia.This role is a combination of time out in the field and in our District Office.Company OverviewPerforming over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners' infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.SummaryThe Field Human Resources Generalist provides support to the assigned coverage area, including field offices and their respective employees in all functional areas of HR including recruitment, compliance, employee relations, reporting, and performance management to ensure alignment with key business goals and regional strategic initiatives. This role will have an engaging and participatory role in the field with regular visits to locations throughout the coverage area and co-travels with field personnel.ResponsibilitiesProvide personnel policy and procedure guidance to employees and managementProvide day-to-day performance management guidance to field management (including but not limited to coaching, counseling, career development and disciplinary actions). Elevates situations to Field HR leader as necessaryExplain, provide information and respond to human resources-related inquiries including those related to employee safety, welfare, wellness, benefits, programs, and educationAssist with field employee orientation, on-boarding, and training programs throughout coverage areaMonitor employee morale and company culture through usage of onboarding and exit surveys, retention data, field visits, and other key indicators to improve employee life-cycle and make USIC employer of choiceAssist Hiring Managers with the interview process as neededRepresent employer in local community and recruiting eventsRecord and process employee complaints of all nature, including those involving sexual harassment, discrimination, or other instances of workplace harassment and recommend any necessary investigations or disciplinary actionsManage the exit interviews process and provide detail to managers and Field HR leader as necessaryUpdate job requirements when neededEnsure employee personnel documents are uploaded to WorkdayMaintain up-to-date knowledge of federal, state, and local employment law and compliance requirements and provides all legal compliance within coverage areaMay be asked to participate in special projects or perform other duties as requestedRequirementsBachelor's degree in Human Resources, Business Management, or related field strongly preferred3+ years experience in human resources, with employee relations management requiredAbility to travel 50-60% of the time to field locationsPossesses strong interpersonal and communication skills, and can provide personalized customer service to all employeesPHR or SHRM certification preferredDemonstrated skills with note keeping and record-keepingAdept at handling multiple assignments and meeting deadlines through strong organization skillsAbility to thrive and remain flexible in a fast-paced, ever changing, high-pressure environment while navigating a multi-site, decentralized organizationSpecialized training in employment law, compensation, employee relations, safety, training, and preventive labor relations preferredProficient in using core MS Office Suite products and experience with using HRIS/HRM systemsWhy You'll Love Working for Us (Our Benefits):PTO & Paid Holidays - Even in your first year, so you can spend time with your loved ones. Included are 2 floating holidays to use at your discretion.Comprehensive Insurance Options - A variety of excellent insurance choices including both PPO and HDHP's with HSA medical options, dental and vision.HSA (Health Savings Account) - Employees enrolling in one of the high-deductible health plan options are eligible to receive FREE employer contributions and may also contribute via payroll deduction.401(k) with Company Match - We'll help you save for the long term with our competitive 401(k) employer match program.Employer Paid Short-Term and Long-term Disability InsuranceEmployer Paid Life and AD&D InsuranceSupplemental Insurance - Accident, Critical Illness, Hospital Indemnity policies available through payroll deduction.Identity Theft and Legal Protection - Voluntary plans available through payroll deduction.Employee Assistance Program - FREE 24/7 on-demand mental health support app and confidential support to help you manage stress, find balance, or address a challenging personal situation.USIC All Stars - Our employee recognition program. Earn points for living our company values and celebrating milestones. Redeem your points for gift cards or merchandise!Education Partnership - Discounted tuition for USIC employees, their spouses, and dependents through Indiana Tech (courses available online nationwide).Employee Discounts & Perks - Outstanding discounts at major retailers and service providers.We are an Equal Opportunity Employer. Veterans are encouraged to apply.