Field Housing Outreach Specialist

Vermont State Housing Authority; Vermont; On-site; USD 52,000 - 64,000; Full time

Job summary

Vermont State Housing Authority seeks a Field Representative to serve as the local face of VSHA across the state, promoting rental assistance programs to landlords and tenants and coordinating with local agencies and municipalities.

Based in the field, you will exercise independent judgment, visit homes and offices, conduct inspections, and ensure program compliance while maintaining confidentiality and professional boundaries.

Qualifications

• Bachelor’s Degree required; substitution allowed year-for-year for the degree.
• Two years of work experience in housing/public or related field preferred.
• Knowledge of HUD and VSHA inspection standards and local codes.
• Knowledge of Vermont leasing practices and tenancy laws.
• Ability to present VSHA programs clearly.
• Familiarity with social service programs for low-income families.
• Ability to meet goals within specified time frames.
• Excellent written and oral communication; strong interpersonal skills.
• Ability to work under stress while maintaining confidentiality.
• Proficiency with MS Office and ability to learn new software.

Responsibilities

• Engages with property owners, managers, and housing orgs to promote VSHA rental programs.
• Outlines program requirements, housing search, and inspection standards to applicants and landlords.
• Identify and provide brief interventions in landlord/tenant issues; refer to social services as needed.
• Reviews and acts on Requests for Tenancy Approval for rent affordability.
• Administers and enforces rental assistance contracts with property owners and managers.
• Conducts initial annual and biennial inspections of units under rental programs.
• Performs rental market surveys and evaluates rent reasonableness with approved software.
• May take delegated technical duties unique to the Authority.
• Performs related work as required.

Skills

HUD standards

Vermont leasing laws

Program presentation

Social service programs

Confidentiality

MS Office proficiency

Interpersonal communication

Goal orientation

Stress management

Decision making

Education

Bachelor’s degree

Job description

Vermont State Housing Authority seeks a Field Representative to serve as the local face of VSHA across the state, promoting rental assistance programs to landlords and tenants and coordinating with local agencies and municipalities.

Based in the field, you will exercise independent judgment, visit homes and offices, conduct inspections, and ensure program compliance while maintaining confidentiality and professional boundaries.