Field Heavy Equipment Technician – Training & Tools

Komatsu Southwest; Sparks (NV); On-site; USD 39,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Employee discounts

Tool allowance

Training opportunities

OEM-owned dealership

Job summary

Komatsu is seeking a Heavy Equipment Technician (Field) based in Sparks, NV, to maintain and repair heavy machinery at customer sites. The role starts in Sparks and transitions to service trucks, with first shift and on-site duties Monday–Friday.

You will apply your mechanical skills to diagnose issues, provide accurate quotes, and uphold safety standards, while contributing to efficiency goals and customer satisfaction.

Qualifications

• High school diploma or GED; Associate Degree in Diesel Technology preferred.
• CDL preferred.
• 5+ years hands-on experience in a mechanic/field technician role or equivalent.
• Strong communication skills for customer interactions and reporting.
• Proficiency with basic arithmetic for repairs.
• Competency in basic computer applications to manage work orders and communication.
• Exceptional troubleshooting skills to diagnose mechanical problems.
• Solid mechanical aptitude with diesel engines/heavy equipment familiarity.
• Flexibility to work varied schedules, including potential shift work.

Responsibilities

• Achieve and maintain annual repair efficiency rate of at least 85% by delivering high-quality mechanical repairs and services.
• Keep rework hours under 3% of total billed hours to maximize efficiency and customer satisfaction.
• Adhere to standardized repair times and strive to meet or exceed balanced scorecard objectives.
• Prioritize health and safety by following regulatory and company policies.
• Maintain detailed documentation of repair processes, parts used, and time spent; implement contamination control.
• Provide precise and timely quotes for repair services with clear communication to customers.
• Diagnose mechanical/technical issues with advanced troubleshooting; ensure repairs pass tests and quality standards.
• Apply systematic failure analysis to diagnose complex problems and facilitate long-term solutions.

Skills

Diesel engines

Heavy machinery

Troubleshooting

Customer communication

Education

High school diploma

Associate Degree in Diesel Technology

Job description

Komatsu is seeking a Heavy Equipment Technician (Field) based in Sparks, NV, to maintain and repair heavy machinery at customer sites. The role starts in Sparks and transitions to service trucks, with first shift and on-site duties Monday–Friday.

You will apply your mechanical skills to diagnose issues, provide accurate quotes, and uphold safety standards, while contributing to efficiency goals and customer satisfaction.