Field Health Insurance Enroller & Benefits Educator

Centene Corp.; City of Rome (NY); On-site; USD 32,000 - 55,000; Full time

Job summary

Centene Corp. is hiring a Health Benefit Representative to educate and assist individuals enrolling in NY State of Health Marketplace plans, including Medicaid, CHP, EP, QHP, and HARP. The role focuses on field-based outreach within Oneida County and requires strong customer service and public speaking skills.

Must have a HS diploma or GED and 2+ years in related fields. NY State of Health certification is required, with evenings and weekends worked as needed.

Qualifications

• Must have a High School Diploma or GED.
• 2+ years of experience in managed care, sales, customer service or related experience preferred.
• Must have basic computer skills and prior public speaking experience.
• Certifications: NY State of Health training and certification required.

Responsibilities

• Educate and assist individuals with enrolling in coverage through NY State of Health Marketplace.
• Explain eligibility for public programs and available tax credits and cost-sharing.
• Educate members on Fidelis digital tools and plan features.
• Assist with document submission and renewals/recertifications.
• Provide culturally and linguistically appropriate assistance.

Skills

Public speaking

Customer service

Basic computer skills

Bilingual preferred

Education

High School Diploma or GED

Job description

Centene Corp. is hiring a Health Benefit Representative to educate and assist individuals enrolling in NY State of Health Marketplace plans, including Medicaid, CHP, EP, QHP, and HARP. The role focuses on field-based outreach within Oneida County and requires strong customer service and public speaking skills.

Must have a HS diploma or GED and 2+ years in related fields. NY State of Health certification is required, with evenings and weekends worked as needed.