Field Health Benefits Enroller & Educator

Centene Corp.; Town of Colonie (NY); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401K

Tuition reimbursement

Paid time off

Flexible work schedules

Job summary

Centene is seeking a Field Health Benefit Representative to educate and assist individuals enrolling in NY State of Health Marketplace plans including Medicaid, CHP, EP, QHP, and HARP. Travel across Albany, Rensselaer, and Schenectady County, with evenings and weekends required.

Role involves explaining eligibility, cost-sharing, and plan features; teaching digital tools; handling document submissions; and supporting renewals for uninsured or new buyers.

Qualifications

• Must have a High School Diploma or GED.
• 2+ years of prior experience in managed care, sales, customer service or related experience preferred.
• Must have basic computer skills.

Responsibilities

• Educate and assist individuals with enrolling in coverage through NY State of Health Marketplace.
• Explain eligibility for public programs and cost-sharing reductions.
• Teach members about Fidelis digital tools (portal and app).
• Describe plan features and cost-sharing mechanisms.
• Assist with document submission via scan, fax, or mail.
• Support renewals and recertifications.
• Follow up on enrollment leads and inquiries.
• Maintain compliance with privacy and security standards.

Skills

Bilingual

English/Spanish

Customer Service

Healthcare

Enrollment Counselor

Health Navigator

Community Outreach

Sales

Public Speaking

Field Travel

Education

High School Diploma or GED

Tools

Salesforce

Job description

Centene is seeking a Field Health Benefit Representative to educate and assist individuals enrolling in NY State of Health Marketplace plans including Medicaid, CHP, EP, QHP, and HARP. Travel across Albany, Rensselaer, and Schenectady County, with evenings and weekends required.

Role involves explaining eligibility, cost-sharing, and plan features; teaching digital tools; handling document submissions; and supporting renewals for uninsured or new buyers.