Field Health Benefits Enroller — Bilingual Advocate

Centene Corp.; New York (NY); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work with remote, hybrid, or

Field or office schedules

Descripción de la vacante

Centene Corporation is seeking a Field Health Benefit Representative (Facilitated Enroller) to educate and assist individuals enrolling in NY State of Health Marketplace coverage in Brooklyn, NY. This 100% field-based role focuses on Medicaid, CHP, EP, QHP, and HARP, with emphasis on customer experience and community engagement.

You will explain eligibility, tax credits, and cost-sharing, while teaching members how to use Fidelis digital tools and assisting with document submission.

Formación

• High School Diploma or GED required; 2+ years in managed care, sales or customer service preferred.
• Must have basic computer skills and public-speaking experience.
• Authorized to work in the U.S. without visa sponsorship now or in the future.
• Bilingual skills preferred; Russian, Polish, Georgian, Ukrainian, Spanish or Haitian Creole advantageous.

Responsabilidades

• Educate and assist individuals enrolling in NY State of Health Marketplace coverage (Medicaid, CHP, EP, QHP, HARP).
• Explain eligibility for public programs and tax credits, and discuss cost-sharing reductions.
• Teach members how to use Fidelis digital tools (member portal, mobile app).
• Describe plan features, benefits, deductibles, co-pays, and cost-sharing impacts.
• Explain metal tiers and income-based benefit variations.
• Assist with submitting documents via scan, fax, or mail and support renewals.

Conocimientos

Public speaking

Customer service

Sales

Managed care knowledge

Bilingual capabilities

Educación

High School Diploma or GED

NY State of Health training certification

Herramientas

CRM

Descripción del empleo

Centene Corporation is seeking a Field Health Benefit Representative (Facilitated Enroller) to educate and assist individuals enrolling in NY State of Health Marketplace coverage in Brooklyn, NY. This 100% field-based role focuses on Medicaid, CHP, EP, QHP, and HARP, with emphasis on customer experience and community engagement.

You will explain eligibility, tax credits, and cost-sharing, while teaching members how to use Fidelis digital tools and assisting with document submission.