Field Health Benefit Enroller — Medicaid & QHP

Centene Management Company LLC; New York (NY); Hybrid; USD 32,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work with remote, hybrid, or

Job summary

Centene Management Company LLC is seeking a Field Health Benefit Representative to educate and assist individuals enrolling in NY State of Health coverage. You will guide enrollment across Medicaid, CHP, EP, QHP, and HARP, explain program eligibility and associated costs, and train members on Fidelis digital tools, ensuring accurate document submission and timely renewals.

This field-based role in New York emphasizes customer experience, community engagement, and compliance with ACA and

Qualifications

• Must have a High School Diploma or GED.
• 2+ years of prior experience in managed care, sales, customer service or related experience preferred.
• Must have basic computer skills.
• Must have prior Public Speaking experience.

Responsibilities

• Educate and assist individuals with enrolling in coverage through the NY State of Health Marketplace, including Medicaid (NYM), CHP, EP, QHP, and HARP.
• Explain eligibility for public programs and cost-sharing reductions.
• Teach members about Fidelis digital tools (portal and app).
• Describe plan features and cost-sharing and how they affect consumers.
• Explain metal tiers and how benefits vary by income level.
• Assist consumers with submitting documents via scan, fax, or mail.
• Support renewals and recertifications for existing members.
• Help with premium payment submissions when required.
• Provide culturally and linguistically appropriate assistance.

Skills

Public Speaking

Customer service

Sales

Computer skills

Education

High School Diploma or GED

Job description

Centene Management Company LLC is seeking a Field Health Benefit Representative to educate and assist individuals enrolling in NY State of Health coverage. You will guide enrollment across Medicaid, CHP, EP, QHP, and HARP, explain program eligibility and associated costs, and train members on Fidelis digital tools, ensuring accurate document submission and timely renewals.

This field-based role in New York emphasizes customer experience, community engagement, and compliance with ACA and