Field Generator Technician — Emergency Power & Support

D2B Groups LLC; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Company Truck

Uniforms

Job summary

D2B Groups LLC is seeking experienced Service Technicians to support our emergency and standby power generation services for commercial and industrial customers. Reporting to the Service Manager, you will perform maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment.

You will work on preventive and emergency maintenance, communicate with customers, participate in safety initiatives, and document service work.

Qualifications

• High school diploma or GED preferred.
• Generator service experience — commercial/industrial standby power preferred.
• Certification/training in power generation is a strong plus.
• Solid knowledge of switchgear.
• Positive attitude and strong customer service skills.
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports.
• Intermediate Microsoft Office skills; strong organizational and communication abilities.

Responsibilities

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment.
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery.
• Make pre-startup site visits to advise and assist installing contractors.
• Provide customer-focused support to enhance relationships and resolve concerns.
• Lead and support safety initiatives, ensuring compliance with safety protocols.
• Support quality control programs and proper documentation of service work.
• Advise on time and materials needed for various service levels.
• Provide after-hours emergency response support as needed (occasional overnight travel required)

Skills

Customer service

Safety awareness

Communication skills

Reading technical docs

Education

High school diploma or GED

Power generation certification/training

Tools

Microsoft Office

Job description

D2B Groups LLC is seeking experienced Service Technicians to support our emergency and standby power generation services for commercial and industrial customers. Reporting to the Service Manager, you will perform maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment.

You will work on preventive and emergency maintenance, communicate with customers, participate in safety initiatives, and document service work.