Diesel Generator Field Technician

D2B Groups LLC; Harrisburg (Dauphin County); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Company Truck

Uniforms

Descripción de la vacante

D2B Groups LLC in Harrisburg, PA is seeking experienced Service Technicians to perform maintenance, startups and repairs on industrial generators for commercial and industrial customers. Reporting to the Service Manager, you’ll handle emergency maintenance, on-site visits, and troubleshooting with a focus on safety and customer satisfaction.

You will join a team delivering preventive maintenance, startups, and after-hours support, with occasional overnight travel and a strong emphasis on safety

Formación

• High school diploma or GED preferred.
• Generator service experience – commercial/industrial standby power preferred.
• Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus.
• Solid knowledge of switchgear.
• Positive attitude and strong customer service skills.
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports.

Responsabilidades

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment.
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery.
• Make pre-startup site visits to advise and assist installing contractors.
• Provide customer-focused support to enhance relationships and resolve concerns.
• Lead and support safety initiatives, ensuring compliance with safety protocols.
• Support quality control programs and proper documentation of service work.
• Advise on time and materials needed for various service levels.
• Provide after-hours emergency response support as needed (occasional overnight travel required).

Conocimientos

Generator service experience

Customer service

Safety protocols

MS Office

Read and interpret manuals

Troubleshooting

Educación

High school diploma or GED

Descripción del empleo

An established leader in emergency and standby power generation services is hiring experienced Service Technicians.

Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.

What You’ll Do

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
• Make pre-startup site visits to advise and assist installing contractors
• Provide customer-focused support to enhance relationships and resolve concerns
• Lead and support safety initiatives, ensuring compliance with safety protocols
• Support quality control programs and proper documentation of service work
• Advise on time and materials needed for various service levels
• Provide after-hours emergency response support as needed (occasional overnight travel required)

• High school diploma or GED preferred
• Generator service experience — commercial/industrial standby power preferred
• Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus
• Solid knowledge of switchgear
• Positive attitude and strong customer service skills
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports
• Intermediate Microsoft Office skills; strong organizational and communication abilities

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Company Truck
• Uniforms