Diesel Generator Field Technician

D2B Groups; Washington; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & PR

Company Truck

Uniforms

Job summary

D2B Groups is seeking experienced Service Technicians in Washington state to perform preventive and emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment. You will be the primary contact for field support, advising on parts and service levels, while upholding safety and quality standards.

The role requires strong communication, MS Office proficiency, and a solid understanding of switchgear, with occasional overnight travel for after-hours

Qualifications

• High school diploma or GED required or preferred.
• Generator service experience in commercial/industrial standby power.
• Certification/training in power generation (e.g. Generac Master Technician) is a strong plus.
• Solid knowledge of switchgear.
• Positive attitude with strong customer service skills.
• Ability to read/interpret safety rules, manuals, and technical docs; write routine reports.
• Intermediate MS Office; good organizational and communication abilities.

Responsibilities

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment.
• Serve as first point of contact for phone and field support—troubleshooting, emergency repair assistance, and parts delivery.
• Make pre-startup site visits to advise and assist installing contractors.
• Provide customer-focused support to improve relationships and resolve concerns.
• Lead and support safety initiatives, ensuring compliance with safety protocols.
• Support quality control programs and proper documentation of service work.
• Advise on time and materials needed for various service levels.
• Provide after-hours emergency response support as needed (occasional overnight travel).

Skills

Generator service experience

Switchgear knowledge

Customer service

Safety procedures understanding

MS Office skills

Communication skills

Education

High school diploma or GED

Power generation certification (e.g., Generac Master Technician)

Job description

About the Role

An established leader in emergency and standby power generation services is hiring experienced Service Technicians.

Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.

What You'll Do

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
• Make pre-startup site visits to advise and assist installing contractors
• Provide customer-focused support to enhance relationships and resolve concerns
• Lead and support safety initiatives, ensuring compliance with safety protocols
• Support quality control programs and proper documentation of service work
• Advise on time and materials needed for various service levels
• Provide after-hours emergency response support as needed (occasional overnight travel required)

What You'll Need

• High school diploma or GED preferred
• Generator service experience — commercial/industrial standby power preferred
• Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus
• Solid knowledge of switchgear
• Positive attitude and strong customer service skills
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports
• Intermediate Microsoft Office skills; strong organizational and communication abilities

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Company Truck
• Uniforms