Field Food Service Coach & Quality Lead

Circle K; Minnetonka (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance and AD&D

Short-term disability coverage

401(k) with company match

Health Savings Account and Flexible Sp

TUITION REIMBURSEMENT up to $5,000

Job summary

Circle K is seeking a dedicated Food Service Compliance Lead to train store teams and support food service programs. You will travel locally to oversee food safety, quality, and program execution, delivering immediate fixes and coaching teams to improve performance.

The role emphasizes collaboration with category managers, district managers, and vendors to keep materials current and compliant. A strong background in FSQA, HACCP, and hands‑on equipment inspection is required.

Qualifications

• High school diploma or GED.
• At least two years of food service industry experience.
• Ability to travel up to 80% within the local market.
• Education beyond high school is a plus.

Responsibilities

• Lead training on current and new product offerings, emphasizing Food Safety and Quality Assurance (FSQA) and HACCP requirements.
• Oversee and support food service activities for new store openings, remodels, and Business Unit initiatives.
• Visit all assigned stores on a set schedule to monitor food safety, quality, and program execution.
• Address issues during store visits, provide immediate solutions, and support necessary improvements.
• Serve as a central contact for food service questions, using judgment to resolve issues and responding to calls as needed.
• Collaborate with Category Managers, Business Unit leadership, store teams, food service vendors, and merchandising experts to keep training materials effective, current, and aligned with company policies and standards.
• Partner with District Managers to address market needs and coach underperforming stores toward improvement.
• Identify training gaps and develop and facilitate sessions for specific markets or regions.
• Conduct troubleshooting sessions to help store teams resolve equipment and process issues.
• Create a cooperative learning environment that encourages feedback, shares best practices, and builds teams’ ability to solve problems and grow their food business.
• Maintain a database of training sessions and store visits.
• Work closely with store management, Sales Associates, District Managers, and other internal departments to support food service operations.
• Inspect food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, and coolers.
• Monitor food temperatures and holding times against Circle K standards, notify the appropriate person of noncompliance, and address critical health violations immediately.
• Assess cleanliness throughout the store, including food preparation areas, sinks, restrooms, security areas, storage areas, garbage areas, and sanitation areas.
• Verify signage and pricing, review promotional materials, and evaluate stocking and inventory of key food safety supplies.
• Review store health requirements and support corrective actions when standards are not met.
• Prepare detailed, itemized reports documenting store conditions, compile an overall score for each store, and review findings with management.
• Perform monthly preventative maintenance, assist stores with reminders and resets, and calibrate dispensing equipment according to schedule.
• Supervise special projects and perform other assigned duties to support team goals.

Skills

Coaching

Relationship building

Problem solving

Attention to detail

Communication

Education

High school diploma or GED

Job description

Circle K is seeking a dedicated Food Service Compliance Lead to train store teams and support food service programs. You will travel locally to oversee food safety, quality, and program execution, delivering immediate fixes and coaching teams to improve performance.

The role emphasizes collaboration with category managers, district managers, and vendors to keep materials current and compliant. A strong background in FSQA, HACCP, and hands‑on equipment inspection is required.