Field Fiber Installations Technician

Centric Fiber Op Co, LLC; Pflugerville (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base pay

Great benefits (medical, dental,vision

Generous PTO policy

10 company-paid holidays

401(k) plan with 5% company match

Job summary

Centric Services is seeking a Technician - Fiber Installations to install and service fiber connections in residential communities. The role requires field work, daily office reporting, and traveling to Centric communities across Texas.

The technician will perform fiber splicing, install home services, assist customers with Centric equipment, and coordinate with teams to meet appointment commitments. A valid license and driving record are required.

Qualifications

• High School Diploma or GED required.
• 2+ years of telecommunications or mass media experience.
• Valid driver's license with clean driving record.
• Ability to work evenings, weekends, and holidays; travel up to 100% local and 10% statewide.

Responsibilities

• Perform fiber splicing, testing, and troubleshooting of fiber optic cables and connections.
• Serve as point of contact for 3rd party contractors for troubleshooting.
• Conduct residential home installations of internet, phone, TV, and cable services.
• Provide customer assistance and information on Centric services and equipment.
• Troubleshoot and resolve on-site service issues.
• Upsell applications and additional equipment when appropriate.
• Coordinate with customers and internal teams to schedule and complete work.

Education

High School Diploma or GED

College-level training in telecommunications or mass media

Tools

MAUI system

Job description

Centric Services is seeking a Technician - Fiber Installations to install and service fiber connections in residential communities. The role requires field work, daily office reporting, and traveling to Centric communities across Texas.

The technician will perform fiber splicing, install home services, assist customers with Centric equipment, and coordinate with teams to meet appointment commitments. A valid license and driving record are required.