Field Facilitated Enrollment Representative - Manhattan

EmblemHealth; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

EmblemHealth is seeking a field sales representative to present and sell Individual Medicaid, Essential Plan, QHP and CHP products. You will assist with enrollment, collect documentation, and meet enrollment targets through direct sales and home visits.

You will maintain community relationships, generate leads, and coordinate with neighborhood care teams to project EmblemHealth as a high quality, affordable health plan. Travel across the NY metro area is expected.

Qualifications

• High School Diploma and/or 4 years of relevant work experience.
• Driver’s License and automobile with appropriate coverage is required for territories – Long Island, etc.
• Travel in the New York metropolitan area required.
• Must be able to work nights and weekends as required.
• Excellent interpersonal and presentation skills and the ability to work independently.
• Excellent organizational and communication skills, both verbal and written.
• Ability to develop strong relationships and influences in the community.
• Ability to input and update data in database system.
• Works independently and produces Self-Generated leads
• Ability to multi-task.
• Successful completion of annual product training and testing to maintain regulatory certification.

Responsibilities

• Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis.
• Assist and enroll individuals by completing the appropriate application forms and obtaining required documentation.
• Conduct home visits and other appointments to complete applications and gather documentation.
• Develop understanding of health care products related to sales responsibilities and complete periodic certification.
• Maintain appointments, build community marketing sites, and establish relationships with community organizations.
• Generate leads and provide services to walk-ins; obtain feedback from referrals and enrollees.
• Stimulate word-of-mouth referrals and manage enrollment duties using automated tools.
• Refer members for recertification when applicable and perform recertification activities.
• Collaborate with EmblemHealth departments and neighborhood care teams to uphold the company image in the community.
• Assist members with selecting a PCP using the provider directory.
• Present EmblemHealth products to community groups, small businesses and prospective subscribers.
• Develop and execute sales plans to grow enrollments in the assigned neighborhood; enter activities into Salesforce.

Skills

Interpersonal skills

Presentation skills

Communication

Independent work

Organizational skills

Multi-tasking

Lead generation

Relationship building

Education

High School Diploma

Job description

• Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
• Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.
• Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.
• Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees.
• Stimulates word-of-mouth referrals from participants, prospects and their families.
• Utilize automated tools to perform individual enrollment duties.
• Refer all existing members up for recertification to Retention Specialist when applicable.
• Perform recertification activities when necessary.
• Function as a liaison between all EmblemHealth departments to help identify and capture prospect’s problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth’s image as a High Quality and Affordable health plan in the community.
• Assist members with selecting a Primary Care Physician (PCP) using the provider directory.
• Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers.
• Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO’s). All activity entered into Salesforce tool.
• Performs other duties as assigned or required
• Regular attendance is an essential function of the job.

Description Of Duties

• Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
• Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.
• Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.
• Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees.
• Stimulates word-of-mouth referrals from participants, prospects and their families.
• Utilize automated tools to perform individual enrollment duties.
• Refer all existing members up for recertification to Retention Specialist when applicable.
• Perform recertification activities when necessary.
• Function as a liaison between all EmblemHealth departments to help identify and capture prospect’s problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth’s image as a High Quality and Affordable health plan in the community.
• Assist members with selecting a Primary Care Physician (PCP) using the provider directory.
• Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers.
• Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO’s). All activity entered into Salesforce tool.
• Performs other duties as assigned or required
• Regular attendance is an essential function of the job.

Qualifications

• High School Diploma and/or 4 years of relevant work experience.
• Driver’s License and automobile with appropriate coverage is required for territories – Long Island, etc.
• Travel in the New York metropolitan area required.
• Must be able to work nights and weekends as required.
• Excellent interpersonal and presentation skills and the ability to work independently.
• Excellent organizational and communication skills, both verbal and written.
• Ability to develop strong relationships and influences in the community.
• Ability to input and update data in database system.
• Works independently and produces Self-Generated leads
• Ability to multi-task
• Successful completion of annual product training and testing to maintain regulatory certification.

Additional Information

• Hiring Range: $60,000-$75,000