Field Estimator

SERVPRO of Allentown; Old Forge (Lackawanna County); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Company car

Competitive salary

Job summary

SERVPRO of Allentown is seeking a Mitigation Field Estimator to drive estimating, inspection, and sales growth across three Scranton-area locations. You will scope projects, write precise Xactimate estimates, and secure approvals from owners and adjusters.

Ideal candidates have 3–5 years in restoration, expert Xactimate skills, and a proven sales mindset to upsell services and manage client relationships throughout the scoping process.

Qualifications

• 3–5 years hands-on experience in the Restoration Industry, focused on Mitigation Field Operations and Estimating.
• Strong ability to close mitigation sales and negotiate scopes with insurance carriers.
• Willingness to cover inspections across Scranton, PA franchise locations.

Responsibilities

• Perform on-site inspections for emergency mitigation projects and write thorough estimates in Xactimate.
• Negotiate and finalize scopes with insurance adjusters, TPAs, and property owners.
• Coordinate with project managers to ensure smooth transitions from estimate to execution.

Skills

Sales

Negotiation

Communication

Tools

Xactimate

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Company car
• Competitive salary

Mitigation Field Estimator

Location: Scranton, PA & Surrounding Areas (covering 3 Scranton-area locations)

Compensation: $120,000 $130,000 Total On-Target Earnings

(Base Salary: $65,000 - $70,000 + Lucrative Commission & Bonus Structure based on Project Sales)

Perks: Company Vehicle & Gas Card provided

Employment Type: Full-Time

Position Overview

SERVPRO is seeking a high-performing, sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across our water, fire, mold, and emergency mitigation projects. This position will be directly responsible for scoping, estimating, and closing mitigation opportunities throughout our three (3) Scranton-area locations.

The ideal candidate brings a strong background in emergency restoration field operations, expert-level proficiency in Xactimate, and a sharp ability to communicate effectively with property owners, insurance adjusters, and commercial clients to secure project approvals.

Key Responsibilities

Field Inspection & Estimating

• Perform thorough on-site inspections for emergency mitigation projects (water damage, fire/smoke, mold remediation, biohazard).
• Scope job sites accurately using industry standards (IICRC guidelines) and write comprehensive, accurate estimates in Xactimate.
• Capture precise job site documentation, including moisture mapping, thermal imaging, photos, and detailed scope notes.
• Negotiate and finalize scopes of work directly with insurance adjusters, Third-Party Administrators (TPAs), and property owners.

Sales & Client Engagement

• Drive project sales conversion by building immediate trust with property owners during initial site visits.
• Actively manage and nurture relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
• Upsell additional restoration services (contents, reconstruction, specialized cleaning) where applicable.
• Serve as the primary point of contact for clients throughout the initial scoping and approval phases.

Operations & Account Leadership

• Ensure estimates align with internal production capabilities and department margin goals.
• Coordinate seamlessly with Mitigation Project Managers and Crew Chiefs to ensure a smooth transition from sales/estimation to project execution.
• Ensure all job file documentation meets TPA and carrier program guidelines for rapid approval and billing.

Candidate Qualifications

• Industry Experience: 3–5 years of hands‑on experience in the Restoration Industry, with a strong focus on Mitigation Field Operations and Estimating.
• Software Proficiency: Advanced proficiency in Xactimate (scoping, line items, sketches, pricing adjustments).
• Sales Track Record: Demonstrated ability to close mitigation sales and effectively negotiate scopes with insurance carriers.
• Territory Coverage: Willingness and ability to cover job site inspections across three (3) Scranton, PA franchise/territory locations.
• Driver's License: Valid driver's license with a clean driving record (required for company vehicle operation).

Preferred Certifications

• IICRC WRT (Water Damage Restoration Technician)
• IICRC ASD (Applied Structural Drying Technician)
• IICRC AMRT / Microbial Certification (Applied Microbial Remediation Technician)

What We Offer

• Competitive Total Compensation: $120,000 – 130,000targetearnings(65,000 – $70,000 Base Salary + uncapped project sales commission/bonus structure).
• Company Vehicle & Gas Card: Dedicated vehicle provided for all work-related travel and site inspections.
• Full Benefits Package: Health, dental, and vision insurance options, Paid Time Off (PTO), and holiday pay.
• 401(k) / Retirement Options: Company-supported retirement savings plan options.
• Career Growth: Significant advancement potential within a growing regional multi-location SERVPRO operation.