Field Estimator

IICRC; Allentown (Lehigh County); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Health, dental, vision

PTO & holidays

401(k) retirement

Job summary

SERVPRO is seeking a Mitigation Field Estimator in Allentown, PA and surrounding areas. The role focuses on on-site inspections, precise estimating with Xactimate, and driving sales conversions with property owners and insurers.

The candidate should have 3–5 years in restoration field operations, strong communication skills, and the ability to coordinate with project managers to ensure smooth transitions from estimate to job execution. A company vehicle is provided.

Qualifications

• 3–5 years of hands-on restoration industry experience, focusing on mitigation field operations and estimating.
• Advanced proficiency in Xactimate for scoping, line items, and pricing adjustments.
• Proven ability to close mitigation sales and negotiate scopes with carriers.
• Willingness to cover inspections across Allentown, PA franchise locations.
• Clean driving record and valid driver's license.

Responsibilities

• Perform on-site inspections for emergency mitigation projects (water, fire, mold, biohazard).
• Scope jobs accurately using IICRC guidelines and write comprehensive estimates in Xactimate.
• Capture documentation (moisture mapping, thermal imaging, photos) and notes for each job.
• Negotiate and finalize scopes with insurance adjusters, TPAs, and property owners.

Skills

Xactimate proficiency

Sales experience

Field operations experience

Territory coverage

Driver's license

Tools

Xactimate

Job description

Mitigation Field Estimator

Location: Allentown, PA & Surrounding Areas

Compensation

$120,000 $130,000 Total On-Target Earnings

Perks

Company Vehicle & Gas Card provided

Employment Type

Full-Time

Position Overview

SERVPRO is seeking a high-performing, sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across our water, fire, mold, and emergency mitigation projects. This position will be directly responsible for scoping, estimating, and closing mitigation opportunities throughout the Allentown, PA and surrounding areas.

The ideal candidate brings a strong background in emergency restoration field operations, expert-level proficiency in Xactimate, and a sharp ability to communicate effectively with property owners, insurance adjusters, and commercial clients to secure project approvals.

Key Responsibilities

Field Inspection & Estimating

• Perform thorough on-site inspections for emergency mitigation projects (water damage, fire/smoke, mold remediation, biohazard).
• Scope job sites accurately using industry standards (IICRC guidelines) and write comprehensive, accurate estimates in Xactimate.
• Capture precise job site documentation, including moisture mapping, thermal imaging, photos, and detailed scope notes.
• Negotiate and finalize scopes of work directly with insurance adjusters, Third-Party Administrators (TPAs), and property owners.

Sales & Client Engagement

• Drive project sales conversion by building immediate trust with property owners during initial site visits.
• Actively manage and nurture relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
• Upsell additional restoration services (contents, reconstruction, specialized cleaning) where applicable.
• Serve as the primary point of contact for clients throughout the initial scoping and approval phases.

Operations & Account Leadership

• Ensure estimates align with internal production capabilities and department margin goals.
• Coordinate seamlessly with Mitigation Project Managers and Crew Chiefs to ensure a smooth transition from sales/estimation to project execution.
• Ensure all job file documentation meets TPA and carrier program guidelines for rapid approval and billing.

Candidate Qualifications

Required

• Industry Experience: 3–5 years of hands-on experience in the Restoration Industry, with a strong focus on Mitigation Field Operations and Estimating.
• Software Proficiency: Advanced proficiency in Xactimate (scoping, line items, sketches, pricing adjustments).
• Sales Track Record: Demonstrated ability to close mitigation sales and effectively negotiate scopes with insurance carriers.
• Territory Coverage: Willingness and ability to cover job site inspections across Allentown, PA franchise/territory locations.
• Driver's License: Valid driver's license with a clean driving record (required for company vehicle operation).

Preferred Certifications

• IICRC WRT (Water Damage Restoration Technician)
• IICRC ASD (Applied Structural Drying Technician)
• IICRC AMRT / Microbial Certification (Applied Microbial Remediation Technician)

What We Offer

Competitive Total Compensation:

$120,000 – 130,000targetearnings(65,000 – $70,000 Base Salary + uncapped project sales commission/bonus structure).

Company Vehicle & Gas Card:

Dedicated vehicle provided for all work-related travel and site inspections.

Full Benefits Package:

Health, dental, and vision insurance options, Paid Time Off (PTO), and holiday pay.

401(k) / Retirement Options:

Company-supported retirement savings plan options.

Career Growth:

Significant advancement potential within a growing regional multi-location SERVPRO operation.