Field Equipment Technician: Install, Service & Support

Performance Food Group (New); Durham, Northern (NC, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group is seeking a field-focused role responsible for managing accounts in a defined geographic area, providing training and assistance while ensuring equipment operates correctly. The position involves installing and testing equipment, serving customers and sales teams, and coordinating service or installation schedules.

The role emphasizes customer-facing service, problem solving at client sites, and collaboration across the team to support the company's foodservice

Qualifications

• High School Diploma or Equivalent.
• 6-12 months equipment sales and / or maintenance.
• 1-2 years equipment sales and / or maintenance within foodservice industry (preferred).

Responsibilities

• Manage accounts in geographical area and provide assistance and training to such accounts.
• Maintain proper functioning of various beverage and chemical equipment.
• Install and test various equipment.
• Assist customers and sales people determine best equipment or products for application.
• Provide face-to-face customer service in various situations.
• Drive to customer sites to assist in correcting problems.
• Prepare schedules for service or installation.
• Performs other related duties as assigned.

Skills

Customer service

Account management

Education

High School Diploma or Equivalent

Job description

Performance Food Group is seeking a field-focused role responsible for managing accounts in a defined geographic area, providing training and assistance while ensuring equipment operates correctly. The position involves installing and testing equipment, serving customers and sales teams, and coordinating service or installation schedules.

The role emphasizes customer-facing service, problem solving at client sites, and collaboration across the team to support the company's foodservice