Field Equipment Sales Pro — Build Lasting Client Relationships

TriStar JCB; Murfreesboro (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

TriStar JCB is seeking an Outside Sales Representative to support machine sales coverage and provide exceptional customer satisfaction. As a field-based team member, you will be the primary liaison between TriStar JCB and customers, driving sales and promoting products and services.

You will handle inbound/outbound inquiries, visit customers, identify needs, and present equipment solutions with competitive pricing. Join a team committed to growth and service excellence.

Qualifications

• At least 2 years of inside/outside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.
• Strong customer service skills and a customer-centric approach
• Excellent communication skills, both verbal and written
• Ability to multitask, prioritize, and manage time effectively
• Proficient in using CRM software and MS Office Suite
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Familiarity with commercial and consumer finance
• Motivated/self-starter

Responsibilities

• The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
• This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
• Respond to sales inquiries via phone, in person, and through email
• Make outbound customer visits to prospective and existing customers
• Identify customer needs and recommend appropriate equipment solutions
• Provide detailed product information, including features, benefits, and pricing
• Prepare and process sales orders accurately and efficiently
• Follow up on quotes and leads to convert them into sales
• Coordinate with the operations team to ensure timely delivery of equipment
• Build and maintain strong relationships with new and existing customers
• Handle customer complaints and concerns with professionalism and escalates issues when necessary
• Ensure high levels of customer satisfaction through excellent service
• Maintain accurate records of customer interactions and sales activities in CRM systems
• Provide regular sales updates to management
• Stay updated on product knowledge and industry trends

Skills

Customer service

Communication

Multitasking

Time management

Problem solving

CRM software

Independent worker

Team collaboration

Financing knowledge

Self-starter

Tools

MS Office Suite

CRM software

Job description

TriStar JCB is seeking an Outside Sales Representative to support machine sales coverage and provide exceptional customer satisfaction. As a field-based team member, you will be the primary liaison between TriStar JCB and customers, driving sales and promoting products and services.

You will handle inbound/outbound inquiries, visit customers, identify needs, and present equipment solutions with competitive pricing. Join a team committed to growth and service excellence.