Field Equipment Specialist

Galvion; Portsmouth (NH); On-site; USD 60,000 - 90,000; Full time

Job summary

Galvion in Portsmouth, NH, seeks a Field Equipment Specialist to lead our global Equipment Operations and manage the Kit Room network for demonstrations, evaluations, training, and trade shows.

You will oversee lifecycle management of high-value equipment, maintain precise inventory records, and coordinate international shipments. The role emphasizes process improvement, collaboration with Sales, Marketing, Engineering, and Customer Support, with about 20% travel.

Qualifications

• Five or more years of experience in equipment operations, logistics, product support, field support, or a related operational discipline.
• Experience managing high-value equipment and assets throughout their lifecycle.
• Strong organizational and planning skills with exceptional attention to detail.
• Experience with inventory, asset management, or reservation systems.
• Ability to manage multiple priorities while working independently.
• Excellent communication and interpersonal skills.
• A proactive, customer-focused approach with a strong commitment to operational excellence.

Responsibilities

• Manage Galvion's global Kit Room network, including locations in Portsmouth, NH, Montreal, Canada, and Gdansk, Poland.
• Coordinate the complete lifecycle of demonstration, evaluation, training, and trade show equipment—from acquisition and deployment through refurbishment and retirement.
• Maintain accurate inventory, reservation, asset tracking, and utilization records.
• Prepare, configure, inspect, and package equipment for customer demonstrations, evaluations, training events, and trade shows.
• Coordinate domestic and international shipments while ensuring compliance with applicable import and export regulations.
• Develop and improve standardized Equipment Operations processes, SOPs, and performance reporting.
• Partner with Sales, Business Development, Marketing, Engineering, Product Management, and Customer Support to ensure equipment is available when and where it's needed.
• Support prototype evaluations, new product introductions, and strategic customer engagements.
• Drive continuous improvement initiatives that enhance equipment accountability, operational readiness, and asset utilization.

Skills

Equipment operations

Logistics

Asset management

Inventory control

Cross-functional collaboration

Communication

Job description

Location: Portsmouth, NH

Department: Product Solutions – Engineering Design

Employment Type: Full-Time | Salaried (Exempt)

Help Equip Those Who Protect Others

Galvion is seeking a highly organized and proactive Field Equipment Specialist to lead our global Equipment Operations function and manage our worldwide Kit Room network. In this role, you'll ensure that demonstration, evaluation, training, and trade show equipment is mission-ready and available to support customers and internal teams around the globe.

If you thrive in logistics, equipment management, and cross-functional collaboration—and enjoy building efficient systems that support customer success—we'd like to hear from you.

What You'll Do

• Manage Galvion's global Kit Room network, including locations in Portsmouth, NH, Montreal, Canada, and Gdansk, Poland.
• Coordinate the complete lifecycle of demonstration, evaluation, training, and trade show equipment—from acquisition and deployment through refurbishment and retirement.
• Maintain accurate inventory, reservation, asset tracking, and utilization records.
• Prepare, configure, inspect, and package equipment for customer demonstrations, evaluations, training events, and trade shows.
• Coordinate domestic and international shipments while ensuring compliance with applicable import and export regulations.
• Develop and improve standardized Equipment Operations processes, SOPs, and performance reporting.
• Partner with Sales, Business Development, Marketing, Engineering, Product Management, and Customer Support to ensure equipment is available when and where it's needed.
• Support prototype evaluations, new product introductions, and strategic customer engagements.
• Drive continuous improvement initiatives that enhance equipment accountability, operational readiness, and asset utilization.

What You'll Bring

• Five or more years of experience in equipment operations, logistics, product support, field support, military sustainment, or a related operational discipline.
• Experience managing high-value equipment and assets throughout their lifecycle.
• Strong organizational and planning skills with exceptional attention to detail.
• Experience with inventory, asset management, or reservation systems.
• Ability to manage multiple priorities while working independently.
• Excellent communication and interpersonal skills.
• A proactive, customer-focused approach with a strong commitment to operational excellence.

Preferred Qualifications

• Experience within the defense, aerospace, tactical, or government sectors.
• Military service in an operational unit.
• Experience supporting integrated hardware systems or technology-based products.
• Experience establishing or leading an equipment operations or demonstration asset management function.

Travel

Approximately 20% travel is required between U.S. and Canadian facilities and customer locations, with occasional international travel.

Why Galvion?

At Galvion, you'll join a collaborative team dedicated to delivering innovative protective solutions for military and tactical professionals worldwide. You'll play a critical role in ensuring our products are available to support customer demonstrations, evaluations, and mission success while helping shape scalable equipment operations for a growing global organization.

Galvion is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.