Field Engineer Technician

Unisys Corporation; East Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Unisys Corporation is seeking a Field Engineer to deliver on-site technical support for clients, covering desktops, servers, networks, and AV rooms. You will install, configure, and maintain PCs and related infrastructure while ensuring service levels and professional conduct.

The role emphasizes problem-solving, escalation handling, and delivering high client satisfaction in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Technical certification or Associate Degree may be required.
• Typically 1–2 years' related experience.

Responsibilities

• Provide field engineering for clients and products, including tech kiosks/desks.
• Support desktops, laptops, servers, network devices, AV rooms, and other networked devices.
• Install and maintain PCs, networks, servers, peripherals and related software.
• Test and certify PCs, networks, servers, and client-approved apps.
• Address problems or escalations and ensure client satisfaction.

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

What success looks like in this role:

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

You will be successful in this role if you have:

High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 1-2years' experience in area of responsibility

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.