Field Engineer/Solutions Engineer

HW3; New York (NY); Hybrid; USD 145,000 - 160,000; Full time

Job summary

HW3 is seeking a Field Engineer in New York City to drive technical discovery, demos, and value engagements with customers. You will guide evaluations from initial interest through production deployment, partnering with sales and a cross-functional pod to ensure successful adoption and expansion.

You will bring 4+ years in customer-facing technical roles, strong SQL skills, and familiarity with modern data architectures and cloud platforms.

Qualifications

• 4+ years in a customer-facing technical role such as Field Engineering or Solutions Engineering.
• Strong SQL fluency and working knowledge of relational databases.
• Familiarity with cloud infrastructure: AWS, GCP, or Azure.
• Experience with streaming systems (Kafka, Flink, Spark) is a plus.

Responsibilities

• Partner with Sales to run technical discovery, product demos, and value engagements with prospective customers.
• Translate customer requirements into technical validation plans and guide evaluation.
• Support customers from close through deployment, ensuring adoption and expansion.
• Serve as a technical voice in deal strategy with the Account Executive.
• Provide feedback to Product and Engineering based on field experience.

Skills

SQL

Data architectures

Relational DBs

Cloud platforms

Microservices

Tools

Kafka

Flink

Spark

Job description

A fast-growing, venture-backed data infrastructure company building real-time data systems that power AI agents and data-intensive applications. The platform lets engineering teams turn siloed operational data into always-fresh, trustworthy views used to drive AI applications, live dashboards, and event-driven business processes. Backed by top-tier venture capital, with enterprise customers across retail, consumer, and logistics already running mission-critical workloads on the platform.

About the role

As a Field Engineer, you'll be the technical engine of a customer-facing pod, partnering closely with an Account Executive and BDR to run discovery, demos, and proof-of-value engagements, then guiding customers from close through production deployment and expansion. This is a hybrid pre- and post-sales role for someone who wants real ownership over how a category-defining infrastructure product gets technically evaluated and adopted by engineering teams.

Responsibilities

• Partner with Sales to run technical discovery, product demonstrations, and proof-of-value engagements with prospective customers
• Translate customer requirements into technical validation plans and guide prospects through evaluation
• Support customers from close through production deployment, ensuring successful adoption and expansion
• Serve as a technical voice in deal strategy, working closely with the Account Executive on positioning and competitive differentiation
• Provide feedback to Product and Engineering based on field experience with prospects and customers

What we're looking for

• 4+ years in a customer-facing technical role (Field Engineering, Solutions Engineering, Technical Consulting, Solutions Architecture, or similar)
• Strong grasp of modern data architectures - relational databases, event streaming, microservices
• Strong SQL fluency
• Familiarity with cloud infrastructure (AWS, GCP, or Azure)
• Experience with streaming systems (Kafka, Flink, Spark) is a plus
• Comfortable operating in a fast-paced, early-stage environment with direct customer exposure

Location & Compensation

NYC, hybrid (minimum 3 days/week in office). Base salary $145,000-$160,000, plus variable bonus and equity, with a full range of medical, financial, and other benefits. Actual compensation depends on relevant experience, skills, and qualifications assessed during the interview process.