Field Engineer - Restaurant Tech & Systems Support

BNE Boddie-Noell Enterprises, Inc.; North Carolina; Ibrido; USD 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

Boddie-Noell Enterprises, Inc. is seeking a field hardware technician to provide timely maintenance of POS, broadband, PC and telephone system hardware across restaurants in the Wake County, NC area to ensure optimum operation.

You will perform service calls, provide weekend support, assist the Help Desk, transport parts, and install or refurbish equipment during new openings or major remodels. Join a family‑owned, values‑driven company that emphasizes caring for its people and delivering

Competenze

• Must live in or near Wake County, NC area.
• ADA accommodations available as required by law.

Mansioni

• Provide hardware maintenance as required in the restaurant including service calls for specific problems or preventive maintenance.
• Provide weekend support as scheduled.
• Provide technical support to restaurant and the Help Desk, whenever called on to discuss.
• Transport all equipment and parts used for repairs and maintain an adequate inventory of parts and supplies for hardware maintenance in assigned restaurants.
• Perform system upgrades and modifications as required.
• Respond and assist, when randomly assigned, in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.
• Install equipment in new restaurants and remove, refurbish and reinstall equipment in major remodels.
• Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.

Conoscenze

Hardware maintenance

Technical support

Strumenti

POS hardware

Help Desk tools

Descrizione del lavoro

Boddie-Noell Enterprises, Inc. is seeking a field hardware technician to provide timely maintenance of POS, broadband, PC and telephone system hardware across restaurants in the Wake County, NC area to ensure optimum operation.

You will perform service calls, provide weekend support, assist the Help Desk, transport parts, and install or refurbish equipment during new openings or major remodels. Join a family‑owned, values‑driven company that emphasizes caring for its people and delivering