Field Engineer II: Information Solutions & End-User IT

Medical University of South Carolina; Columbia (SC); On-site; USD 30,000 - 47,000; Full time

Job summary

The Medical University of South Carolina is seeking a Field Engineer II to support academic, research and clinical missions within the Information Solutions infrastructure domain. The role involves developing, implementing and maintaining end-user computing devices, while delivering proactive and reactive support with strong customer service and professional conduct.

Under indirect supervision, you will participate in team and project meetings, contribute ideas to improve efficiencies, and

Qualifications

• A high school diploma and four years directly related experience; or a bachelor's degree and two years directly related experience required or a Master's Degree in a related field.
• Excellent interpersonal, analytical, customer service and communication skills required.

Responsibilities

• The Field Engineer II reports to the Team Leader, Field Engineering Services, in support of MUSC's academic, research and healthcare missions.
• Under indirect supervision, the Field Engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain.
• This position assists with the development, implementation and maintenance of end user computing devices.
• Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills.
• Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies.

Skills

Interpersonal

Analytical

Customer service

Communication

Education

High school diploma

Bachelor's degree

Master's degree

Job description

The Medical University of South Carolina is seeking a Field Engineer II to support academic, research and clinical missions within the Information Solutions infrastructure domain. The role involves developing, implementing and maintaining end-user computing devices, while delivering proactive and reactive support with strong customer service and professional conduct.

Under indirect supervision, you will participate in team and project meetings, contribute ideas to improve efficiencies, and