Field Engineer II - Information Solutions (Midlands)

Medical University of South Carolina; Columbia (SC); On-site; USD 30,000 - 47,000; Full time

Job summary

The Medical University of South Carolina is seeking a Field Engineer II to support academic, research and clinical missions within the Information Solutions infrastructure domain. The role involves developing, implementing and maintaining end-user computing devices, while delivering proactive and reactive support with strong customer service and professional conduct.

Under indirect supervision, you will participate in team and project meetings, contribute ideas to improve efficiencies, and

Qualifications

• A high school diploma and four years directly related experience; or a bachelor's degree and two years directly related experience required or a Master's Degree in a related field.
• Excellent interpersonal, analytical, customer service and communication skills required.

Responsibilities

• The Field Engineer II reports to the Team Leader, Field Engineering Services, in support of MUSC's academic, research and healthcare missions.
• Under indirect supervision, the Field Engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain.
• This position assists with the development, implementation and maintenance of end user computing devices.
• Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills.
• Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies.

Skills

Interpersonal

Analytical

Customer service

Communication

Education

High school diploma

Bachelor's degree

Master's degree

Job description

Job Description Summary

The Field Engineer II reports to the Team Leader, Field Engineering Services, in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the Field Engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain. This position assists with the development, implementation and maintenance of end user computing devices. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005678 SYS - IS Field Engineering Services

Pay Rate Type

Hourly

Pay Grade

Health-25

Scheduled Weekly Hours

40

Job Description

The Field Engineer II reports to the Team Leader, Field Engineering Services, in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the Field Engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain. This position assists with the development, implementation and maintenance of end user computing devices. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies.

Requirements (Education, Work Experience, Licensure, Registry &/or Certifications)

A high school diploma and four years directly related experience; or a bachelor's degree and two years directly related experience required or a Master's Degree in a related field. Excellent interpersonal, analytical, customer service and communication skills required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees