Field Engineer: Fleet Diagnostics & Rapid Uptime

Wayve; Sunnyvale (CA); On-site; USD 90,000 - 103,000; Full time

Job summary

Wayve, based in Sunnyvale, CA, seeks a Field Engineer to diagnose and repair vehicle software and hardware, ensuring fleet uptime with rapid fault triage. You will work with global teams, follow safety protocols, and support a 24/7 network in a fast-paced, high-impact environment.

The role emphasizes on-site operation, quick diagnostics, and strict adherence to procedures, with travel 10–15% as needed and a shift-based schedule.

Qualifications

• Strong understanding of vehicle diagnostics, fault triage, and repair processes.
• Ability to troubleshoot quickly to meet 5-minute response SLAs.
• Clear communication with global teams and cross-location handovers.
• Strict safety, incident management, and compliance.

Responsibilities

• Perform on-site fault triage and resolution to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols.
• Collaborate with field engineers and cross-functional teams to troubleshoot issues.
• Respond rapidly to issues, meeting the 5-minute response time.
• Maintain clear communication with Field Engineering Lead and ensure smooth handovers.
• Participate in on-call rotations for global support.

Skills

Vehicle diagnostics

Fault triage

SLA adherence

Global collaboration

Safety protocols

On-call readiness

Tools

Datadog

Mender

JIRA

Job description

Wayve, based in Sunnyvale, CA, seeks a Field Engineer to diagnose and repair vehicle software and hardware, ensuring fleet uptime with rapid fault triage. You will work with global teams, follow safety protocols, and support a 24/7 network in a fast-paced, high-impact environment.

The role emphasizes on-site operation, quick diagnostics, and strict adherence to procedures, with travel 10–15% as needed and a shift-based schedule.