Field Engineer

Lindus Health; Sunnyvale (CA); On-site; USD 90,000 - 103,000; Full time

Benefits offered by this job

Equity package

Job summary

Wayve in Sunnyvale, CA, is hiring a Field Engineer to diagnose and resolve vehicle software and hardware issues, keeping the fleet operational. This full-time role requires 10-15% travel and a shift-based schedule in a fast-paced environment.

You will perform on-site fault triage, follow safety protocols, and collaborate with global teams to ensure rapid, accurate repairs and smooth handovers across locations.

Qualifications

• Strong understanding of vehicle diagnostics and fault triage.
• Ability to troubleshoot quickly to meet strict SLAs (5-minute response).
• Clear communication with global teams and stakeholders.
• Knowledge of safety protocols and incident management.
• Experience with diagnostic tools and monitoring platforms.

Responsibilities

• Perform on-site fault triage and repair to maintain fleet uptime.
• Follow structured diagnostics protocols and ensure safe work.
• Collaborate with field engineers and cross-functional teams.
• Respond rapidly to issues to meet 5-minute response targets.
• Maintain updates with Field Engineering Lead and handovers across locations.
• Participate in 24/7 global on-call support network.
• Adhere to safety and compliance protocols.
• Suggest improvements to field engineering processes.

Skills

Vehicle diagnostics

Fault triage

Problem solving

Communication

Safety protocols

On-call flexibility

JIRA

Datadog

Mender

Tools

JIRA

Datadog

Mender

Job description

About us

Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.
In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.

Make Wayve the experience that defines your career!

The role

The Field Engineer is a hands-on technical contributor responsible for diagnosing and resolving vehicle software and hardware issues to keep the fleet operational. They will play a critical role in rapid fault triage, ensuring a 5-minute response time while strictly adhering to safety protocols. Working closely with fellow engineers and global teams, they will contribute to seamless operations through effective communication and problem solving. As part of a newly established function within Fleet Operations, the Field Engineer will help refine processes and drive efficiency in a fast-paced, high-impact environment.

Key responsibilities:

• Perform on-site fault triage and resolution, diagnosing and repairing vehicle software and hardware issues quickly to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols, ensuring all work is carried out efficiently and in alignment with operational workflows.
• Collaborate with fellow field engineers and cross-functional teams to troubleshoot and resolve technical issues effectively.
• Respond rapidly to issues, meeting the 5-minute issue response to keep vehicles operational and our teams feeling adequately supported.
• Maintain clear communication with the Field Engineering Lead, providing updates on ongoing repairs and ensuring smooth handovers across geographical locations.
• Participate in on-call rotations, assisting with technical support and issue resolution across multiple regions as part of a 24/7 global support network.
• Adhere to strict safety and compliance protocols, ensuring all fault triage, diagnosis, and repairs follow the correct procedures and approvals.
• Contribute to continuous improvement efforts, identifying operational challenges and providing feedback to optimize field engineering support and efficiency.

About you

In order to set you up for success as a Field Engineer at Wayve, we’re looking for the following skills and experience.

Essential

• Technical Expertise – Strong understanding of vehicle diagnostics, software and hardware fault triage, and repair processes. Experience in fleet operations, automotive systems, or ADAS technology is a plus.
• Problem-Solving & Efficiency – Ability to troubleshoot and resolve technical issues quickly, meeting strict SLAs (5-minute response time) to keep vehicles operational.
• Communication & Collaboration – Capable of working closely with global teams, providing clear technical updates, and ensuring smooth handovers across locations.
• Safety & Compliance – Deep understanding of safety protocols, incident management, and adherence to operational procedures to ensure secure and effective repairs.
• Adaptability & Flexibility – Comfortable working in a fast-paced, evolving environment, including participation in on-call rotations and weekend coverage as needed.
• Technical Tools & Platforms – Familiarity with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA.

Desirable

• Knowledge of ADAS technology and on-road testing requirements is highly advantageous.

This is a full-time role based in our office in Sunnyvale.
10-15% travel required
This role will be shift-based.

The reasonably estimated salary for this role ranges from $90,000 to $103,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above.
At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law.

For more information visit Careers at Wayve.

To learn more about what drives us, visit Values at Wayve

For US candidates only, please visit E-Verify Notice and Participation and Right to Work

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.