Field Engineer: Client‑Facing IT & On‑Site Support

Five Nines; Kearney (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full health care benefits

Company laptop

401K plan with matching

Unlimited PTO

Job summary

Five Nines is seeking a Field Engineer in Kearney, Nebraska, to provide comprehensive technical support for a variety of clients. This role offers a unique opportunity to be an embedded partner rather than just a ticket-closer, ensuring real impact through technology.

Ideal candidates will possess a degree in IT or relevant experience, along with excellent communication skills and a minimum of 1 year of experience with Five Nines Stack technology. Benefits include full health care coverage, 401K matching, and unlimited PTO.

Qualifications

• 1+ years’ experience providing IT Support preferred.
• 2+ years of previous customer service experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Providing on-site and remote technical support.
• Supporting Microsoft core business applications.
• Creating and maintaining IT documentation.
• Building strong relationships with client stakeholders.

Skills

Customer service

Technical support

Networking

Virtualization

Troubleshooting

Education

Degree in Information Technology

Tools

ConnectWise

Windows Server 2019/2016

Citrix

VMware

Hyper-V

Job description

Five Nines is seeking a Field Engineer in Kearney, Nebraska, to provide comprehensive technical support for a variety of clients. This role offers a unique opportunity to be an embedded partner rather than just a ticket-closer, ensuring real impact through technology.

Ideal candidates will possess a degree in IT or relevant experience, along with excellent communication skills and a minimum of 1 year of experience with Five Nines Stack technology. Benefits include full health care coverage, 401K matching, and unlimited PTO.