Field Engineer - Client-Facing IT Advisor with Unlimited PTO

Five Nines; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full health care benefits options including dental and vision

Company laptop and mobile phone stipend

401K plan with matching

Unlimited PTO

Job summary

Five Nines is seeking a Field Engineer in Omaha, Nebraska to provide on-site and remote technical support. You will be a trusted technology advisor, working with clients to implement and manage IT solutions.

The ideal candidate has strong communication skills, a technical background, and experience with IT support and customer service. Benefits include competitive pay, unlimited PTO, and comprehensive health care coverage.

Qualifications

• 1 year of experience with Five Nines Stack technology preferred.
• 2 years of previous customer service experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Provide on-site and remote technical support for clients.
• Support Microsoft core business applications and networking.
• Create and maintain thorough IT documentation.
• Assist with project implementations and technology refreshes.

Skills

Technical support

Customer service

Communication skills

Networking

Troubleshooting

Education

Degree in Information Technology

Tools

ConnectWise

Windows Server 2016/2019

Citrix

VMware

Job description

Five Nines is seeking a Field Engineer in Omaha, Nebraska to provide on-site and remote technical support. You will be a trusted technology advisor, working with clients to implement and manage IT solutions.

The ideal candidate has strong communication skills, a technical background, and experience with IT support and customer service. Benefits include competitive pay, unlimited PTO, and comprehensive health care coverage.