Field Engineer

Olostep Technologies Inc.; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Olostep Technologies Inc. is looking for a Field Engineer in San Francisco, California. In this role, you will help customers evaluate the platform through tailored code examples and hands-on guidance. The ideal candidate will combine strong software engineering skills with the ability to empathize with customers, clearly communicate complex requirements, and shape product development based on customer feedback. You will directly engage with engineering leaders to showcase the platform's value and build trusted relationships.

Qualifications

• Strong software engineering background required.
• Excellent English communication skills necessary.
• Ability to understand and translate complex customer requirements.

Responsibilities

• Lead technical discovery, demos, and proof‑of‑concept engagements.
• Build trusted relationships with engineering leaders and developers.
• Advocate for customers by sharing feedback with Product and Engineering.

Skills

Strong software engineering skills

Excellent communication skills

Customer empathy

Ability to translate requirements into solutions

Job description

Be the technical face of Olostep — helping customers evaluate the platform through proofs of concept, tailored code examples, and hands‑on guidance that demonstrates the API's value in their workflows.

Why this role matters

Combine deep engineering chops with customer empathy — win deals by showing real value, not slides.

Work directly with engineering leaders at AI‑native companies on production use cases.

Shape the product by bringing the sharpest customer feedback straight into Engineering and Product.

About the role

As a Field Engineer, you'll be the technical face of Olostep, helping customers evaluate the platform through proofs of concept, tailored code examples, and hands‑on guidance that demonstrates the API's value in their workflows.

This is a customer‑facing role for someone who is a strong software engineer first, and a great communicator and listener second. You'll need deep technical knowledge and fluent, articulate English to translate complex customer requirements into working solutions.

What you'll do

• Lead technical discovery, demos, and proof‑of‑concept engagements.
• Build trusted relationships with engineering leaders and developers, acting as their technical advisor.
• Turn customer requirements into scalable solutions, guiding rollout strategy, prompting, and context configuration.
• Advocate for customers internally by sharing feedback with Product and Engineering, and contribute hands‑on to new features.
• Stay deeply familiar with Olostep's capabilities to clearly communicate our value.