Field Engineer

Volvo Group; Fort Worth (TX); On-site; USD 96,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Generous paid time off

Retirement plan

Volvo Group University

Job summary

Volvo Group seeks a field quality and technical support specialist to ensure reliable performance of autonomous trucks in commercial operation. You will detect, investigate and resolve customer quality issues, perform triage across safety, quality, engineering and partners, and drive corrective actions to minimize downtime.

You will collaborate with engineering and program management to develop software and system compatibility solutions across vehicle platforms, while supporting fleet upfits

Qualifications

• Experience investigating field quality issues for complex systems and driving containment and corrective actions
• Strong technical triage skills coordinating across safety, quality, engineering and partners
• Ability to apply structured problem-solving methods with clear documentation and traceability
• Translate real-world operational data and incident trends into actionable engineering inputs
• Customer mindset balancing uptime, safety and long-term product quality

Responsibilities

• Investigate field quality issues for autonomous truck systems and drive containment and corrective actions
• Perform technical triage across safety, quality, engineering and partner interfaces
• Document findings with traceability and clear requirements for corrective actions
• Support contingency technical solutions and ensure software compatibility across vehicle platforms
• Capture customer inputs to influence future product generations and field upfits

Skills

Field quality investigation

Technical triage

Structured problem solving

Data-driven insights

Customer-focused mindset

Autonomous vehicles knowledge

Software/system compatibility

Fleet upfits experience

Statistical trend analysis

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

At Volvo Group you will contribute to the transformation of our company, the transport industry and society at large. You will ensure reliable field performance of autonomous trucks by detecting, investigating, and resolving customer quality issues in commercial operation. You will perform technical triage of field incidents across safety, quality, engineering, and partner teams, drive containment to minimize customer impact and fleet downtime, and contribute to cross-functional problem solving to develop and validate corrective actions. You will also support contingency technical solutions, help secure software and system compatibility between base vehicle platforms and ADS partners, and provide structured field feedback and lessons learned into engineering, quality, and next generation product development. In addition, you will support fleet upfits, field modifications, and vehicle status reporting, while capturing customer inputs to influence future product generations.

Your future team

You will be part of a customer facing field quality and technical support set up, working closely with engineering, safety, quality, program management, and external partners to turn real world performance into safer, more robust products.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Essential

• Experience investigating field quality issues for complex systems and driving containment and corrective actions
• Strong technical triage skills and ability to coordinate across safety, quality, engineering, and partner interfaces
• Experience working with structured problem-solving methods and clear documentation and traceability
• Ability to translate real world operational data and incident trends into actionable engineering inputs
• Customer mindset with the ability to balance uptime, safety, and long term product quality

Nice to have

• Experience with autonomous vehicles, ADAS, or other safety critical systems in operation
• Familiarity with software and system compatibility management across vehicle platforms and external partners
• Experience supporting fleet upfits, field modifications, or service operations in a commercial context
• Experience with statistical trend analysis from incident data, warranty, or market reports

Ready for the next move?

If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $96,000.00 - $118,500.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Autonomous Solutions accelerates the development, commercialization and sales of autonomous transport solutions, focusing on defined segments for the on- and off-road space. The combination of strong tech expertise and skilled customer solutions creates innovative transport offers never seen before. We are constantly pushing our own skills and ability to drive change in a traditional industry to meet a growing customer demand. We are now looking for innovative, committed individuals to join us in our endeavor to create customer solutions that enhance safety, flexibility and productivity.