Field Engineer

MSX International; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Job summary

MSX International is seeking Field Engineers to support dealer technicians on site, identify quality issues and perform root cause analysis. You will document findings and actions, and report shortfalls to OEM teams while collaborating with manufacturing and supplier operations.

Travel nationwide is required for this role. The ideal candidate holds ASE Master Technician Certification (A1-A8) or equivalent experience and can communicate technical information across departments while using MS

Qualifications

• Master ASE certification (A1-A8) or equivalent experience.
• Travel to dealerships in all 50 states.
• Communicate technical information across departments.
• Analyze data and create custom reports.
• Proficient with MS Word, Excel, Outlook and related software.
• Ability to work independently in a fast-paced environment.
• Highly motivated, adaptable and autonomous with results.

Responsibilities

• Provide on-site support to dealer technicians and resolve product issues.
• Document mission findings and corrective actions taken.
• Record any shortfalls identified during the mission to OEM.
• Collaborate with OEM Manufacturing, Engineering and Supplier Operations.

Skills

Communication

Data analysis

Report creation

Independent work

Adaptability

Autonomy

Education

ASE Certification

Tools

MS Word

Excel

Outlook

Job description

• Compensation: USD 95,000 - USD 105,000 - yearly

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Field Engineers are responsible for supporting the identification of quality issues and assistingwith hands-on root cause analysis, support OEM Manufacturing, Engineering and SupplierOperations.

Day to Day Responsibilities

• Provide on-site support to the dealer technicians and ensure the solution of product
  technical issues.
• Document the findings of each mission and the corrective actions taken.
• Document any shortfalls identified during the mission to the OEM enterprise.

Qualifications

• Master Automobile Technician Certification (A1-A8 ASE) and/or equivalent proven experience.
• Ability to travel to dealerships in all 50 states.
• Ability to communicate technical information to all departments.
• Ability to analyze data and create custom reports.
• Ability to effectively use MS Word, Excel, Outlook and other customized software.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous with the ability to deliver results.

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $95K to $105K based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.