Field Engagement Specialist - Patient Outreach

DM Clinical Research; Houston (TX); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

A healthcare research organization in Houston, TX seeks a Patient Engagement Coordinator to enhance participant engagement. Responsibilities include traveling to clinical sites to ensure updated marketing materials, organizing patient giveaways, attending outreach events, and ensuring exceptional customer service. Candidates should have a minimum of 2 years of customer service experience in a healthcare setting, along with strong communication and interpersonal skills. This role offers an opportunity to contribute to diverse research studies.

Qualifications

• 2+ years of customer service experience in a healthcare setting.
• Strong interpersonal skills to build trust and listen carefully.
• Ability to operate independently in a field setting.

Responsabilités

• Travel to clinical sites and ensure marketing materials are updated.
• Organize patient giveaways and perform outreach.
• Attend outreach events to provide clinical trial information.
• Capture metrics in company databases while adhering to guidelines.

Connaissances

Interpersonal skills

Communication skills

Customer service skills

Organizational skills

Detail-oriented

Outils

Microsoft Word

Microsoft Excel

Outlook

Google Docs

Description du poste

A healthcare research organization in Houston, TX seeks a Patient Engagement Coordinator to enhance participant engagement. Responsibilities include traveling to clinical sites to ensure updated marketing materials, organizing patient giveaways, attending outreach events, and ensuring exceptional customer service. Candidates should have a minimum of 2 years of customer service experience in a healthcare setting, along with strong communication and interpersonal skills. This role offers an opportunity to contribute to diverse research studies.