Field Electric Service Technician - On-Site Troubleshooter

IES Residential; Kennesaw (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

401K plan with employer match

Paid time off

Life insurance

Medical coverage including Rx

Dental and vision coverage

Disability plans

Job summary

IES is seeking an Electric Service Technician to perform electrical service, maintenance, troubleshooting, and repair work in residential, commercial, or industrial settings. The role emphasizes safety, accuracy, and customer satisfaction while documenting service activities and coordinating with teams.

Based in the US and on-site in Kennesaw, GA, you will read plans, follow codes, communicate with customers, and support project timelines.

Qualifications

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers regarding service needs, repairs, timelines, and recommendations.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities and operational needs.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and assist with resolving operational concerns in the field.
• Monitor tools, equipment, materials, and job site conditions to support operational efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

Skills

Electrical troubleshooting

Customer communication

Blueprints & schematics reading

Safety compliance

Problem solving

Multitasking

Independent worker

Electrical codes knowledge

Tools handling

Education

High school diploma or GED

Relevant industry certifications/licenses (where required)

Tools

Electrical testing equipment

Electrical tools

Job description

IES is seeking an Electric Service Technician to perform electrical service, maintenance, troubleshooting, and repair work in residential, commercial, or industrial settings. The role emphasizes safety, accuracy, and customer satisfaction while documenting service activities and coordinating with teams.

Based in the US and on-site in Kennesaw, GA, you will read plans, follow codes, communicate with customers, and support project timelines.