Field Effectiveness & Analytics Specialist

MSD Malaysia; Northern (KY); Hybrid; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision and other insurance for you and

Job summary

Merck & Co., Inc. is seeking a Senior Specialist, Sales Force Effectiveness to advance field effectiveness strategies across U.S. Oncology customer-facing teams.

The role focuses on translating commercial objectives into initiatives that improve HCP engagement, territory productivity, and business goal achievement. In collaboration with marketing, analytics, operations, and finance, you will deliver data-driven insights and enable best-practice execution across the field while supporting

Qualifications

• High school diploma with 4+ years of relevant professional experience (e.g., sales, marketing, healthcare/scientific fields) and 2+ years in pharmaceutical sales, oncology, or related roles.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Collaborative ability across functions and effective communication and project management skills.

Responsibilities

• Drive development and execution of field effectiveness initiatives by translating strategic objectives into actionable plans, tools, and resources.
• Generate performance insights through KPI tracking and analysis, delivering data-driven recommendations to optimize field performance.
• Partner cross-functionally to enable field execution, support product launches, and ensure alignment across stakeholders.
• Support business planning and resource optimization across customer segments using data-driven analysis.
• Lead adoption and continuous improvement of CRM platforms and field tools to enhance execution effectiveness.
• Enable training materials, playbooks, and ongoing support for field teams.
• Ensure compliant execution of all field activities in accordance with governance and regulatory standards.

Skills

KPI tracking

Data analysis

CRM platforms

Cross-functional collaboration

Communication

Project management

Travel readiness

Education

High school diploma

Tools

Microsoft Excel

CRM platforms (Veeva)

Data analysis tools

Job description

Merck & Co., Inc. is seeking a Senior Specialist, Sales Force Effectiveness to advance field effectiveness strategies across U.S. Oncology customer-facing teams.

The role focuses on translating commercial objectives into initiatives that improve HCP engagement, territory productivity, and business goal achievement. In collaboration with marketing, analytics, operations, and finance, you will deliver data-driven insights and enable best-practice execution across the field while supporting