Remote Sales Force Effectiveness Lead

Merck

Montgomery (AL)

On-site

USD 117,000 - 184,000

Full time

14 days+

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Job summary

Merck is seeking a Sr. Specialist, Sales Force Effectiveness to drive field launch readiness and optimize how our teams engage with customers.

You will translate insights into actionable territory actions, champion adoption of productivity tools and maintain KPIs to guide performance across national and field teams. You will collaborate with Sales, Marketing, Operations and Digital Human Health to design programs, run pilots and measure impact, with emphasis on training, governance and compliant

Qualifications

Bachelor’s degree in science OR High school diploma with 4+ years of relevant professional experience (e.g., sales, marketing, military, healthcare/scientific fields such as pharmaceutical, biotech, or medical devices)
2+ years of experience in pharmaceutical sales, marketing, commercial operations, or a related field, either in the field or at headquarters
Strong analytical and problem‑solving skills, with the ability to analyze, translate data and customer insights into actionable recommendations
Strong business acumen with a consultative, strategic approach to decision‑making
Demonstrated ability to collaborate across functions and execute cross‑functional initiatives
Effective communication, organization, project management, and stakeholder influence skills
Proficiency in Microsoft Excel and data analysis tools, with the ability to maintain KPIs and produce actionable reports
Practical field experience and a customer‑first mindset, including territory and call planning and CRM/tool usage such as Veeva
Ability to work within compliance and governance standards
Ability to travel approximately 10% for national sales and headquarters meetings

Responsibilities

Translate customer insights into targeted territory actions and call plans.
Maintain KPIs, dashboards and scorecards; analyze trends and provide actionable recommendations.
Drive adoption activities for field productivity tools; provide user support.
Design, run and measure field effectiveness initiatives (training, digital detailing, call guides) to test hypotheses.
Manage project plans, timelines and deliverables for field initiatives.
Partner with Sales, Marketing, Analytics, Operations and Finance to align priorities and ensure compliance.