Field Drone Engineer — Onsite Deployments

BRINC Drones; Seattle (WA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Healthcare

401K

Parental leave

Flexible time off

Flexible work environment

Orca pass

Free parking

Free snacks

Job summary

BRINC is seeking a Forward Deployed Engineer to embed onsite with our top customers, owning their success in the field. You’ll install BRINC drone systems, run live flights, and triage issues across hardware, firmware and software, translating field observations into features.

This role blends software, field engineering and customer-facing product work, with heavy travel and frequent trips to Seattle HQ. Expect multi-week deployments, regular coordination with public safety partners, and a

Qualifications

• 4+ years of industry experience in software engineering, field engineering, systems engineering, or technical support of complex hardware systems.
• Proven experience troubleshooting complex technical systems across hardware, firmware, and software.
• Ability to obtain and maintain an FAA Part 107 license and currency certifications.
• Excellent written and verbal communication skills for engaging both engineering teams and non-technical stakeholders.
• Ability to travel upwards of 90%, including multi-week deployments at customer sites and regular travel to BRINC’s Seattle headquarters.

Responsibilities

• Deploy onsite for multi-week engagements with critical customers to install, configure, and commission BRINC drones, robotic drone nests, remote controllers, and proprietary LiveOps software into live 911 response operations.
• Support live operational flights, including preparation testing, pre-operational briefings with contingencies, and debriefs with customer personnel and BRINC teams.
• Triage and debug issues in the field across software, firmware, hardware, networking, and RF, driving them to root cause under operational time pressure.
• Implement and validate fixes on-site. Write, test, and deploy code and configuration changes, then upstream that work into the mainline product.
• Serve as the primary technical liaison between the customer and engineering at headquarters, translating field observations into reproducible bug reports, requirements, and feature specifications.
• Rotate back to BRINC’s Seattle headquarters to work directly with embedded, perception, controls, test, and manufacturing engineers, landing new features and fixes and validating them in the operational environment before broad release.
• Maintain deep technical expertise in BRINC products and proprietary software, a high level of flying proficiency, and an FAA Part 107 Pilot’s License with all required recurrent training.
• Build trust-based relationships with customers and public safety agencies, and remain a calm, credible presence during mission-critical incidents.
• Document issues, create knowledge base articles, and contribute to training materials and runbooks so field learnings scale to the team and to the customer.
• Participate in an after-hours support rotation to ensure continuous service for agencies operating 24/7/365.
• Responsibly manage assigned BRINC equipment and maintain its functionality and appearance in front of our public safety partners.

Skills

FAA Part 107 license

Python

C/C++

Linux

Embedded systems

Strong communication

Education

Bachelor of Science in Computer Science, Electrical Engineering, Aerospace Engineering

Tools

I2C

SPI

UART

CAN

Job description

BRINC is seeking a Forward Deployed Engineer to embed onsite with our top customers, owning their success in the field. You’ll install BRINC drone systems, run live flights, and triage issues across hardware, firmware and software, translating field observations into features.

This role blends software, field engineering and customer-facing product work, with heavy travel and frequent trips to Seattle HQ. Expect multi-week deployments, regular coordination with public safety partners, and a