DFR Installation Technician — Travel-Heavy Drone Systems

BRINC Drones; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401K plan

Paid time off

Flexible work environment

Orca pass

Free parking

Free snacks and espresso

Job summary

BRINC is seeking an Installer Technician to install hardware and software for our Drone as a First Responder (DFR) program. The role requires traveling to customer sites and Seattle Headquarters as needed, with a 75% travel commitment and hands-on installation duties.

The ideal candidate has experience with computer networks, mechanical assembly, electronics handling, and high/low voltage wiring, and can troubleshoot hardware and software in field settings. Seattle area preferred.

Qualifications

• Basic computer knowledge and networking aptitude.
• General working knowledge of electronics components, low and high voltage electrical wiring, and general knowledge of mechanics as it relates to hardware assembly and troubleshooting.
• Ability to assemble and disassemble products, following installation guidelines & manuals when appropriate.
• Basic operational knowledge of MacOS, Windows or Linux operating systems.
• Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries.

Responsibilities

• Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software.
• Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation.
• Work with internal stakeholders to troubleshoot hardware and software issues.
• Work closely with internal stakeholders to advocate for customer needs and drive product enhancements based on customer feedback.
• Ensure installations comply with building codes & safety standards.
• Maintain strong relationships with our Law Enforcement / Public Safety customers to drive customer success and satisfaction.

Skills

Networking aptitude

System assembly experience

Basic computer knowledge

MacOS/Windows/Linux familiarity

Independent work ethic

Travel coordination

Valid driver's license

Education

Bachelor of Science Degree

Job description

BRINC is seeking an Installer Technician to install hardware and software for our Drone as a First Responder (DFR) program. The role requires traveling to customer sites and Seattle Headquarters as needed, with a 75% travel commitment and hands-on installation duties.

The ideal candidate has experience with computer networks, mechanical assembly, electronics handling, and high/low voltage wiring, and can troubleshoot hardware and software in field settings. Seattle area preferred.