Field Dock & Door Technician - Home Dispatch, Company Van

Vitan Equipment; Plymouth (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Job summary

Vitan Equipment in Michigan seeks a field service technician to perform preventive maintenance, installation, and repairs on docks and doors at customer sites. You will diagnose issues, run wiring, and ensure safe operation while delivering clear communication with customers.

This role requires being comfortable at heights, using hand tools, and managing multiple service calls with a strong focus on quality and safety in a fast-paced environment.

Qualifications

• Experience working with docks and/or doors preferred but not required.
• Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
• Able to utilize basic shop equipment and various hand tools a plus
• Ability to troubleshoot and problem solve a must
• Excellent interpersonal and verbal communication skills
• Highly motivated, well-organized, and quality focused
• Customer service driven
• Capable of using tablets to record service updates

Responsibilities

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Job description

Vitan Equipment in Michigan seeks a field service technician to perform preventive maintenance, installation, and repairs on docks and doors at customer sites. You will diagnose issues, run wiring, and ensure safe operation while delivering clear communication with customers.

This role requires being comfortable at heights, using hand tools, and managing multiple service calls with a strong focus on quality and safety in a fast-paced environment.