Field Dock & Door Tech – Take-Home Van & OT Potential

Carolina Handling; Savannah (GA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Company-Provided Service Van

Annual Uniform & Boot Allowance

Growth and Development

Paid On the Job Training

Overtime opportunities

Career Growth

Team-building events

Employee recognition program

Job summary

Carolina Handling, a Raymond Dealer and leading automation solutions provider in Savannah, GA, is seeking a Dock & Door Service Technician. You will report to the Dock & Door Operations Manager and lead technicians to deliver reliable service and exceed customer expectations.

You will diagnose faults, perform repairs, and conduct scheduled maintenance on equipment, promoting maintenance programs and ensuring safety, quality, and customer satisfaction.

Qualifications

• Must have and maintain a valid driver's license with a clean driving record.
• Lift and/or move up to 75 pounds or more.
• Basic mechanical skills required.
• Excellent customer service and time management skills.
• 1–3 years’ relevant experience and/or training preferred.
• Basic knowledge of D.C. and A.C. electricity, motor control, and wiring preferred.
• Basic hydraulic systems knowledge preferred.
• Welding and cutting torch experience preferred.
• Lift truck and scissor lift operation experience preferred.
• High school diploma or equivalent.

Responsibilities

• Lead the team’s performance to meet goals and ensure excellent customer service.
• Maintain 100% completion of scheduled maintenance (SM).
• Keep WIP to 30 days or less and maintain efficient labor hours.
• Maintain a high first-fix rate for the team.
• Perform SM audits for quality and compliance.
• Assist in managing van inventories and parts for efficiency.
• Provide feedback during annual reviews and support skill development.
• Diagnose faulty equipment and identify causes of malfunctions.
• Perform scheduled maintenance safely and efficiently per procedures.
• Document all service work and repairs and submit paperwork timely.
• Operate equipment for testing and demonstrations.

Skills

Valid driver's license

Lift up to 75 pounds

Basic mechanical skills

Excellent customer service

Time management

1–3 years’ experience

Electrical knowledge (DC/AC)

Hydraulic systems knowledge

Welding/cutting torch experience

Forklift/scissor lift operation

Education

High school diploma or equivalent

Tools

Welding torch

Cutting torch

Forklift operation

Scissor lift operation

Electrical testing tools

Job description

Carolina Handling, a Raymond Dealer and leading automation solutions provider in Savannah, GA, is seeking a Dock & Door Service Technician. You will report to the Dock & Door Operations Manager and lead technicians to deliver reliable service and exceed customer expectations.

You will diagnose faults, perform repairs, and conduct scheduled maintenance on equipment, promoting maintenance programs and ensuring safety, quality, and customer satisfaction.