Field Dispatcher

Academy Express; New Brunswick (NJ); On-site; CAD 43,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Supplemental coverages

401K plan

Paid Time Off

Holiday Pay

Job summary

Academy Express is seeking a Field Dispatcher to coordinate our drivers and customers along routes at the Rutgers University Campus in New Brunswick, NJ. You will work closely with the Operations Manager, Operations Supervisor, and Maintenance teams to support safety and efficiency while delivering exceptional customer service.

This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.

Qualifications

• Experience coordinating drivers or dispatching
• Strong communication and organizational skills
• CDL endorsements preferred

Responsibilities

• Coordinate drivers for daily operations
• Ensure safety procedures are followed in the field
• Be present and visible in loading areas and provide assistance as required
• Communicate information clearly via direct connect radio or phone
• Accurately update logs and complete required documentation
• Keep the field supervisor, dispatch and operations teams updated on operations

Skills

Multitasking

Customer service

Technically savvy

Attention to detail

Team player

Communication skills

CDL endorsements (preferred)

Job description

As a Field Dispatcher, you will be responsible for coordinating our drivers and customers along our routes at the Rutgers University Campus in New Brunswick, NJ. You will partner closely with the Operations Manager, Operations Supervisor, and Maintenance teams, to support the overall safety and efficiency of service while providing exceptional customer service.

This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.

Shift:

• Mon-Fri
• 11:00am-7:00pm

Pay rate starting at $22.00 per hour. Pay rate commensurate with experience level.

Desired Characteristics:

• Multi-tasker who works well under pressure and thrives in a fast paced environment
• Positive attitude and commitment to customer satisfaction
• Technically savvy
• Organized with attention to detail
• Team player with drive for results
• Strong written and verbal communicator with a professional presence
• CDL with Passenger & Air Brake endorsements is preferred

Core Role:

• Coordinate drivers for daily operations
• Ensure safety procedures are followed in the field
• Be present and visible in the loading areas and provide assistance as required
• Communicate information clearly and concisely via direct connect radio or phone
• Accurately update logs and complete required documentation
• Keep the field supervisor, dispatch and operations teams updated on operations

Health Insurance and Benefits Offered Include:

• Medical, Dental, Vision, Prescription and Life insurance
• Supplemental coverages
• 401K plan
• Paid Time Off
• Holiday Pay

Academy is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.